Five Guys

8 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

3266 Gateway Street
Springfield, OR 97477

Most Recent Reviews


Overall Rating

Review


This is a go-to place for my family (daughter with Celiac). They missed the allergy this last time and I realized it when they packed it in the same bag as the gluten meals. They immediately apologized and remade the burger and more fries, as well. Mistakes happen, but I appreciate how they owned it and fixed it right away.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


I often get food from this location with no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

Celiac

Overall Rating

Review


I’ve been to MANY different five guys restaurants. This is the first time it’s made me sick - despite telling them it’s an allergy, I’m very sensitive, make sure you change gloves, etc. Food tasted great but my guts will be recovering for the next month. Go to the one in Eugene instead.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Burgers
  • Fries

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Delivery
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


Informed them of celiac and asked them to change gloves and still got glutened. Everything tasted good though!

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Great food and service. Just remember to ask them to change their gloves and prepare your lettuce wrap without touching anyone else’s burger that way there is less chance of CC. Their fries are fabulous as usual.

Updated 5 years ago read full review

Hashimoto's

Overall Rating

Review


A solidly safe place for burgers and fries.

Updated 6 years ago read full review

Overall Rating

Review


Had severe reactions this is not GF kept trying it and now will never go back

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Burgers offered in a lettuce wrap!

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Thank you to those who reviewed this location. I’m from Connecticut and not all our locations treat gluten free as safe.

I was very happy they went above and beyond for me - every person knew I was the “allergy” and they kept reassuring me - they were extra cautious with my burger bowl and fries

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Asymptomatic Celiac

Overall Rating

Review


Our order was fouled up, but quickly corrected. The burgers were good, not great. The fries were great and plentiful.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


They take extra precautions for allergies! Fryer only has hand cut potatoes in it so fries are gluten free, very greasy but delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info