Five Guys
8 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
5 ratings
As rated by the community
3266 Gateway Street
Springfield, OR 97477
Most Recent Reviews
Review
This is a go-to place for my family (daughter with Celiac). They missed the allergy this last time and I realized it when they packed it in the same bag as the gluten meals. They immediately apologized and remade the burger and more fries, as well. Mistakes happen, but I appreciate how they owned it and fixed it right away.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
I often get food from this location with no issues.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good for lunch
- Good for takeout
- Good with other allergies
- Offers delivery
- Offers online ordering
Review
I’ve been to MANY different five guys restaurants. This is the first time it’s made me sick - despite telling them it’s an allergy, I’m very sensitive, make sure you change gloves, etc. Food tasted great but my guts will be recovering for the next month. Go to the one in Eugene instead.
Photos
More Reviews
Review
Informed them of celiac and asked them to change gloves and still got glutened. Everything tasted good though!
Review
Great food and service. Just remember to ask them to change their gloves and prepare your lettuce wrap without touching anyone else’s burger that way there is less chance of CC. Their fries are fabulous as usual.
Review
A solidly safe place for burgers and fries.
Review
Had severe reactions this is not GF kept trying it and now will never go back
Review
Burgers offered in a lettuce wrap!
Reviews of this Chain
Review
Thank you to those who reviewed this location. I’m from Connecticut and not all our locations treat gluten free as safe.
I was very happy they went above and beyond for me - every person knew I was the “allergy” and they kept reassuring me - they were extra cautious with my burger bowl and fries
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Our order was fouled up, but quickly corrected. The burgers were good, not great. The fries were great and plentiful.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They take extra precautions for allergies! Fryer only has hand cut potatoes in it so fries are gluten free, very greasy but delicious!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info