I was asking the serverabout gluten-free options.She told me they couldn't guarantee anything to be gluten free.I ended up not eating anything except a small bag of fries.So I was very very disappointed and I won't be coming back.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Average
They grill their buns on a separate surface from the burgers so the burgers can be made safely. Asked for an “Allergy Order” and let them know we had Celiac- the cashier made our order and changed gloves and made sure it stayed safe, communicating with others too. Very impressed!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Very friendly and helpful. We told the cashier that this was an "allergy order" and that my daughter was extremely sensitive to cross contamination. We asked that they change their gloves and prepare her food on a dedicated surface, and they were happy to accomodate. The cashier told me that two members of her family had Celiac, so she understood our precautions. The fries are made in a dedicated fryer. My daughter loved her lettuce-wrapped burger and fries, and had no reaction.
Yes
Love the fries and burger bowl. They were very careful and changed their gloves for my meal prep.
Yes
Never gotten sick with their fries because that is all they cook in their fryer. Can't give them 5 stars cuz I'd love it if they'd offer gluten free buns. Who wants a burger on lettuce?????
I love going here. The only thing that goes in their fryer is French Fries so I can eat them. They are so good!!! I get a lettuce wrapped burger and have never had a reaction. They will change out their gloves for an "allergy burger"...
Yes
They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer
— Somewhat
— Some
As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!
— Somewhat
— Some
— Excellent
The only thing they fry are potatoes No seasonings on meats, dedicated side for the meat versus the buns No GF bun but they do offer lettuce wrap, and a bowl option No sauce or additives on grilled vegetables. Only cross-contamination I saw was when building the hamburgers. But very willing to change gloves.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I had fries, delicious fries, no problems afterwards. Allergene information at counter! Most is gf when you leave the buns out.
— Somewhat
— Some
— Excellent
Went here before leaving on a trip. BIG MISTAKE! The lady at the register had a blank stare as we tried to explain to her my Celiac/severe gluten allergy. She spoke to the cook in Spanish. He nodded and said ok, no gluten. Within 10 minutes of eating I could tell I had been glutened. Made my trip miserable but it was my fault. I should have not eaten it. I’m new to this and am still naive to believe people will understand.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Good