Located at C41. No issues with celiac.
ATL B terminal location. Excellent 'Allergy burger', ie, burger wrap. Also offered it in bowl form. Very knowledgeable staff and food was safe for Celiac's (as always at Five Guys).
I ordered a bunless burger and they asked me if it was an allergy. I said yes and they immediately shouted down the line, "we have an allergy!!" They even remade my order when one them accidentally cross contaminated by using a pair of gloves which had touched bread. From what I could ascertain - they toast their bread on a separate griddle. So far, I've had no issues or symptoms, so I'd say it's worth checking out.
As always, five guys rises to the top. No bun with allergy option. Vegetarian? No sweat. I got a really nice grilled veg sandwich... Which is actually grilled veg in a container. Fries get their own fries. Love it.
Concourse c. Gate 41. Say "allergy" order without bun or lettuce wrap.
Terminal C. Consistent across the country. They have naked burgers in an aluminum box. I recommend getting it with "The Works", or all the toppings for maximum flavor. :) Cajun fries are safe!
The staff at Five Guys is amazing with gluten allergies. Since the last review, the team must have become more sensitized to the dangers of gluten. It’s my favorite french fry stop off point. They only use peanut oil and only fry French friends in the oil. Thank you!!
The fries alone make it worth it! They only serve burgers, fries and hot dogs, so the fryer is dedicated. And the fries are delicious. They do have malted vinegar next to the ketchup, so I had to remember that that has gluten! The burger was served up in a separate bag, wrapped in lettuce, per request. It was huge and tasty. It’s a little bit pricey though - we shared a drink, shared a medium fry, and each had a single burger and it was $20.
Went last night. Mentioned celiac, they asked if they needed to change gloves, and the man behind the counter taking our order yelled to the others doing prep to change gloves. We got lettuce-wrapped burgers and a large Cajun fry and my husband (the celiac) did not get sick. He is a very sensitive celiac even if it's just cross contact, so we were happy they took good care of us here.
We have come to this location several times. My 19 month old son has celiac disease, and seems to do quite well with it. The cashiers always seem knowledgeable and quick to notify the crew multiple times that they are working with a food allergy. A great experience every time.
Unfortunately, this place is not safe and staff is not trained for gluten or any other allergies. The only training they have is to keep fresh vegetables safe from raw meets. Every time id go there I would feel little sick and now I know why. They don’t change gloves after they touch buns, only after touching raw meat. Bummer, loved their food. I did talk to manager, who promised he would talk to general manager, but I don’t have high hopes.
Burgers can be made either in a lettuce wrap or in a container. Chips are fried in a dedicated fryer which means no cross contamination.
11-19-2018. As always with 5 guys, great 'allergy burger'. Staff here was knowledgeable about gluten free and cross-contamination. Highly recommend a lettuce wrap burger.
The employees I encountered at this location were extremely knowledgeable, kind, and careful. They had one person prepare my order from beginning to end.
Staff changed gloves if you tell them Celiac. You can order a lettuce wrap or bowl for your burger and the fries are made in a separate fryer. We had a big party with lots of allergies and dietary restrictions but food was great, everything was correct and staff was really nice!
I have ate at Five Guys two different times, different locations. Both times I became very very sick. Not sure if it's the cross contamination or the fact that their food is super greasy. Do not recommend if you have a sensitive stomach or cross contamination is an issue.
They flagged my burger for a gluten allergy and offered a lettuce wrap. The fries are cooked separately and they were delicious! The kitchen is open so you can see them preparing your food. I was skeptical but I am very sensitive and I didn’t get sick. I will be back!
Five Guys has a reputation for being understanding when it comes to allergies and Celiac. This location gets it, but you have to be vigilant. Be sure to remind them that staff should change gloves and utensils. We have refused food that wasn’t prepared this way to be safe. Benefit of an open kitchen is you can watch out for red flags!!
Lettuce wrapped burger and fries are safe to eat. I ask them to use allergy precautions, and they switch gloves n are careful of the workspace. Have eaten several times and not been sick, and I’m a pretty sensitive celiac. One point off for no gluten free bun.
Staff was knowledgeable about preparing and avoiding cross contamination. Only the burger without a bun was safe. Never been to a 5 Guys before even though there is one in my hometown back in Michigan. I wasn’t that impressed with the food so I likely wouldn’t eat at that chain again.
The woman asked me if I was gluten allergy or diet, I said allergy. I thought hey they know what they are doing. The cheeseburger lettuce wrap had lettuce ontop and bottom loosely. The burger was ok, nothing great. I left excited that I could eat here. Not even twenty minutes after eating I was sick. Yep glutened big time that lasted all day. Won’t be coming back.
Great place to eat. Every time I order my hamburger with no bun they always ask “for diet or allergy” when I say allergy the announce it down the line everyone touching my food changes their gloves. All condiments are individually sealed in separated containers. The fries are safe because the potatoes are the only thing that goes into the fryer.
Manager took my order when I asked about fries. They make nothing but fries in their deep fryer, and have a good lettuce wrap, with lots of fun free add ons to your burger. Plus peanuts to munch on while you wait. That said peanut dust will be in the air, so avoid if you have that allergy
I’ve been to several Five Guys chains across the US and know that the bowl can be safe for celiacs. I said I had an allergy three times to two different people but they still made the bowl with gloves that had just handled buns. If you go here, watch them!
The staff was incredibly knowledgeable about Celiac cooking and was able to provide a gluten-free burger & fries that tasted great and did not make anyone sick from cross-contamination. They wrapped the burger and toppings in a lettuce bun that was crispy, fresh, & tasty. The fries also had their own fryer so there was no concern there.