Five Guys

7 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

Collections
In 1 Public Collection

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


My bowl with a burger (no bun) was very good it was clearly cooked in a different grill. But my fries were put in the bag with my husband's burger so🤦‍♀ overall better than most on the go food!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

Celiac

Overall Rating

Review


As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Review


What an incredible crew! I asked if their fryer was dedicated, and I was told it was, and that they use peanut oil. My issue is gluten and I react quickly. Derrius was called up and he changed his gloves, explained how he would manage my order. Yes, he was great, but it turns out everyone was great! My thanks go out to Derrius, Mary, Theresa and Jordan. Their hearts were warm, their knowledge was great, and their caring kept me safe on a travel day! #FiveGuys #ConcourseC

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Burgers
  • Fries

Categories

  • At the Airport
  • Breakfast
  • Dinner
  • Fast Food
  • Kid Friendly
  • Lunch

Photos


Great lettuce wrap!
Nima tested the bacon cheeseburger - it passed
Add a photo View all photos

Tips


Symptomatic Celiac

I always order the fries with no salt so they are fresh and don’t touch anything plus the change of gloves

4 years ago

More Reviews


Symptomatic Celiac

Overall Rating

Review


I had a good experience here. Burger was in a bowl, the cashier announced GF and station clean up. Fries are hand cut and the only item in the fryer. No issues. There is always a chance of CC when bread is present.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Went for breakfast and they said they could do it GF in a bowl.

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Don’t trust the ATL terminal D location. They were very nice, but admitted they didn’t know what Gluten Free really meant and asked the lead person, who also responded they “didn’t know either so would guess not”. Not worth the risk with celiac

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 1 year ago read full review

Gluten Sensitive

Overall Rating

Review


I ordered a burger on a lettuce wrap and was given a burger on a bun with a side of lettuce. I tried to explain to them why that wasn’t going to work for me and they weren’t very receptive to what I was saying. They said they did not have a lettuce wrap, but that they did have a bowl option.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I bought a little cheeseburger in a lettuce wrap with little fries. It was more than enough food for one person and tasted great. This was my 2nd trip to Five Guys in the ATL airport but a different location. I am not feeling a reaction so far.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Knowledgeable about gf and food was good and settled well!

Updated 4 years ago read full review

Overall Rating

Review


They always yell out “Allergy!” or “Gluten allergy!” when I order. Best option for safe, gluten free food at the Atlanta airport, in my opinion, and I travel through here a lot. They also have breakfast. Locations at the C and D Terminals.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


The staff was super knowledgeable about celiac and I felt 100% safe fee eating at this location. One employee prepared my meal, used fresh lettuce that she brought out from the back and even made fresh fries. Great experience, highly recommend!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They were very consciencious! Listened, changed their gloves, kept meal with one preparer AND cleaned my table off. Lettuce wrap was truly superb and stayed together.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They changed their gloves and used a separate station to make my lettuce wrapped burger

Celiac friendly?

Yes

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Second visit Aug 2, 2019. This is the best 5 guys Allergy burger, any location. They don't skimp on the lettuce for your wrap like other locations do when you order. They also give you your burger wrap with a bowl for the inevitable falling apart. My only complaint is they don't have peanuts, but I am sympathetic to those with food allergies. :-)

ATL C41 terminal location. Excellent 'Allergy burger', ie, burger wrap. Also offered it in bowl form. Very knowledgeable staff and food was safe for Celiac's (as always at Five Guys).

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Nima tested and approved my bacon cheeseburger lettuce wrap. I did not Nima test the fries, I felt comfortable enough not wasting a Nima pod on them. The cashiered turned around to the grill cooks to tell them it was an allergy.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


So far so good. Just ate so results pending but I have to say I was impressed with clerk asking if there was an allergy and he yelled to cooks “allergy alert lettuce wrap” and I watched them change gloves and prepare mine on clean paper. Confirmed fryer is fries only and GF. It was divine but like I said- will update with how I feel in a bit 😬🙏🏻🤷‍♀ Update! All is well!! ❤

Updated 5 years ago read full review

Celiac

Overall Rating

Review


C40 location, ATL airport. Staff extremely friendly, asked if I had gluten allergy when I requested a bunless burger. The mgr followed the order, changed gloves, from beginning to end. Wrap was great! Not usual to see this kind of support in an airport. Kudos to the 5 Guys team here! For instance, the Chic File A's don't have the GF bun at the ATL airport location.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I am celiac so must be very careful on what and where I eat. I was glutened at this site last week after explicitly telling them that I was celiac and have a severe allergy. I decided to try it again tonight but decided to watch them. I explained to the lady at the order area that I was celiac and had a severe wheat allergy and requested a change of gloves before preparing my food. I also explained that I had been made sick the week before at this location. She apologized and assured me that there would be no cross-contamination and asked me to watch as they prepare my food. Within a minute, the lady preparing food grabbed some buns and then picked up my lettuce wrap. I stopped her and explained that it was cross- contaminated and they needed to start again. No comment except for a blank look. This time they had another employee put on fresh gloves and prepare the lettuce wrap. So far so good. Then they slid it down the counter and the lady with clean gloves walked away. Another lady wrapped up two buns for another order and then grabbed my lettuce wrap by the foil sheet. I stopped her and explained it was an allergy. She then proceeded to tell me that I should have told them and they couldn’t be responsible if I didn’t tell them. I told her that I had already told them twice and they had already had to throw away one meal. Then she changed gloves and finished preparing my meal. Although I have not had problems at other 5 Guys locations, the employees are not trained at all on how to prevent cross- contamination. Eat here at your peril or watch them very closely!

Celiac friendly?

No

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Located at C41. No issues with celiac.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


I ordered a bunless burger and they asked me if it was an allergy. I said yes and they immediately shouted down the line, "we have an allergy!!" They even remade my order when one them accidentally cross contaminated by using a pair of gloves which had touched bread. From what I could ascertain - they toast their bread on a separate griddle. So far, I've had no issues or symptoms, so I'd say it's worth checking out.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


As always, five guys rises to the top. No bun with allergy option. Vegetarian? No sweat. I got a really nice grilled veg sandwich... Which is actually grilled veg in a container. Fries get their own fries. Love it.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Concourse c. Gate 41. Say "allergy" order without bun or lettuce wrap.

Updated 7 years ago read full review

Overall Rating

Review


Terminal C. Consistent across the country. They have naked burgers in an aluminum box. I recommend getting it with "The Works", or all the toppings for maximum flavor. :) Cajun fries are safe!

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Obviously this is a chain but bottom line is awesome GF fries. I get the burger wrapped in lettuce but best to TELL them it’s an “allergy” to be safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


The person we placed our order made sure to tell all cooks that I had an allergy. Even though she couldn’t guarantee celiac safe they packaged my food separately and cleaned the station before prepping my food. Great experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


They always do a great job with changing their gloves down the line. It always makes me feel better when I can watch. Lol. They’re always very kind and friendly and accommodating. The fries are delicious kind of a bummer there’s no buns but if you load up that Berger its pretty good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Friendly people but not safe at all. Watched the guy make and touch buns and use the gloves to grab fries to put into the fryer with his hands do not eat here if you have celiac

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


The place was difficult to find. I called to ask for directions from a store nearby. No one at the restaurant could give me directions. They just left the phone off the hook. When we finally found the restaurant, we walked in to the counter and asked if they had gluten free buns? NO! We asked if the fries were gluten free? NO! We said, “Thanks but no thanks,” and departed. I would not recommend this location for 5 Guys to the gluten free community.

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