Review of Five Guys

2040 31st Street, Suite B, Lawrence, KS 66046

Overall Rating

Review


Was told the fries are the only thing fried in the fryer and are gf. After alerting them to an "allergy" (because it's easier to just go with it sometimes) when I asked for no bun on mine, they packaged the fries with my son's regular buger with the bun. I called to educate them about cross contamination and was told the staff would be retrained and I was offered a free meal. I went back in a week later to accept my free meal which mirrored my first meal and the EXACT same thing happened. Clearly no one was retrained. They offered me fresh fries that hadn't been touched and I reluctently accepted but I still got sick so my burger was not clear of cross contamination. I can't go back after this. It's pretty clear food allergies/sensitivities don't matter to them.

Celiac friendly?

No

Updated 7 years ago

Celiac