Five Guys

I only ever get the fries here, and it's nothing to do with the other food. They're just so awesome that I don't need anything else. I've never gotten sick from them.

Celiac friendly?

Yes

Great food & love the fact that they have a dedicated fryer for the fries. However, back in Oct of 2013, I watched the person touch my fries when putting them in the cup immediately after they had just touched the buns without changing their gloves, even though I had told them that I have Celiac Disease & a severe issue with gluten when ordering. If I hadn't be watching, I would have been very sick from the cross contamination. When I brought it to her attention & asked her to change her gloves & for new uncontaminated fries, she obliged. This is the only location I have ever had an issue with this situation & I have eaten at Five Guy's in 4 different states.

Ordered burger without the bun and small fries. They have NO breaded foods (as of July 2012), so the fryer is safe!

BEST BURGER I HAVE EVER HAD!

When you tell tell them to HOLD THE BUN, they'll ask if this is because of a food allgery. They'll they tell the preparer and they'll change their gloves, etc.

If you like burgers and fries, this is the place for you!

My husband told the person at the register we had a gluten allergy on two of the burgers we ordered. They always put them in a separate bag. When my husband got home all the burgers were in one bag and mine had cheese even after my husband said no dairy. I called the manager Avery and he said “sorry, we are so busy “ He offered to remake it, but living 20 minutes away, we just threw it in the trash. So disappointed. The places I xan safely eat at are becoming less and less. Not sure why management doesn’t take an extra 10 minutes to train employees. Grrrrr.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

We have ordered here before and thought it was somewhat safe. Tonight we had a horrible experience. My husband went in to order and pick up. He told the person at the register that the burger was to be gf and df because his wife has an allergy. They always put mine in a separate bag because of this. He came home with one bag, and mine had cheese on it. Also touching the other burgers that had buns. When I called and talked to Avery the manger, he said “sorry we are busy” Wow!!! I will never go back in there again. Very disappointed.

He did offer to remake, but we live 20 minutes away.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

my lettuce wrap Was mostly lettuce with two small half dollar pieces of. Meat. One employee was playing drums with my silverware before putting it in my bag. I have had better meals at mc Donald's for the cost and was very disappointed

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout

I will get a burger in a bowl and fries and have never had any issues. I believe I asked about gluten free/celiac disease items awhile ago and they can do the glove change/grill wipe. They do a good job at keeping items separated regardless too.

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent