Awful staff. Beyond rude and inconsiderate when asking about gluten free options even thought on the menu online they say specifically they have gluten free options.
No
Guy taking our order was knowledgeable about Celiacs. We had our burgers in lettuce wraps and they looked beautiful! Delish!
Yes
Great job! Very GF friendly.
very good GF awareness and communication
The food was Ok. The delivery & presentation left a LOT to be desired. Being handed a flaming hot burger wrapped in foil, with all my condiments in itty bitty lidded cups, is NOT my preferred way to get my burger. (Even McD's can put the burger in a little box and put the condiments ON the burger.) Fries were good but too many in a portion. We could not eat them all. (I hate to throw away food.) Staff was friendly although not confident in their ability to feed us GF.
They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer
— Somewhat
— Some
As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!
— Somewhat
— Some
— Excellent
The only thing they fry are potatoes No seasonings on meats, dedicated side for the meat versus the buns No GF bun but they do offer lettuce wrap, and a bowl option No sauce or additives on grilled vegetables. Only cross-contamination I saw was when building the hamburgers. But very willing to change gloves.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I had fries, delicious fries, no problems afterwards. Allergene information at counter! Most is gf when you leave the buns out.
— Somewhat
— Some
— Excellent
Went here before leaving on a trip. BIG MISTAKE! The lady at the register had a blank stare as we tried to explain to her my Celiac/severe gluten allergy. She spoke to the cook in Spanish. He nodded and said ok, no gluten. Within 10 minutes of eating I could tell I had been glutened. Made my trip miserable but it was my fault. I should have not eaten it. I’m new to this and am still naive to believe people will understand.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Good