You do need to watch them to make sure they are changing gloves and avoiding cross contamination. I've had to stop them a couple times because the touched a bun and then touched my food. However they are very apologetic and willing to remake my food. Make sure you tell the cashier you have a gluten allergy so the staff can take the proper precautions.
Yes
They have a dedicated fryer, they have separate areas for meat and buns, and they will change gloves. Five guys is considered safe in our area (Utah), so we decided to give this place a chance as we were driving through California. My celiac son just ordered the meat only (they can do it in lettuce, he just doesn’t like it. They do not have gf buns) and fries. He did not get sick
Yes
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent