Review of Five Guys

I have celiac disease, and I explained to them about having a very serious allergy. I asked them to please change gloves and minimize cross contamination. I went with someone who did not have a gluten free order. They threw all of our fries in the bag that was not gluten free, which cross contaminated my fries. I was disappointed, and I was just going to throw them out, but we decided to go up and explain to them that they cross contaminated the fries. We asked if we could have a new batch. They proceeded to argue with us about how the fries were fine. Ultimately, they gave us new fries, after an argument over why it was cross contamination. That situation embarrassed me, and I will not be back. They also do not have gluten free buns, so you just get a greasy burger patty with some fries -- full price. There are so many burger joints out there that are informed of allergy protocols and offer gluten free these days -- bun and all, so this would be at the bottom of my list.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other Characteristics

• Good for takeout