Five Guys

6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
6 ratings

As rated by the community

26 Galaxy Pass
Sutton, MA 01590

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Consistently amazing! They take the allergy seriously at this location. Never get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


No bun but can get lettuce wrapped or in a bowl. Still very delicious and the only thing in their fryers are french fries. They use peanut oil and have loose peanuts. Never had an issue here. They call out there's an allergy and most times the person who takes your order, makes it. In the few times when they don't, you can see where your order is at in the line when you see the gloves change!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers online ordering
  • Offers outdoor seating
Updated 3 years ago read full review

Overall Rating

Review


Love this place! Burger and fries no fail

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


This particular Five Guys has never failed us. Staff is very well trained on allergies. Burgers can be ordered in a bowl or in a lettuce wrap and Five Guys' fries are gluten free. When you order GF at any Five Guys the cashier yells "ALLERGY! Allergy on the table!" So, if you don't hear this, you should be afraid and double check your order!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Great burgers and fries!! No buns available, but burger gets wrapped in ice burg lettuce .

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


So for the first time, I decided to get a burger on a lettuce "bun" from Five Guys! I go there all the time for fries and have never had a reaction, so when the cashier asked if I wanted anything and I said "oh it's okay, I have Celiac Disease so I can't have buns!" She replied, "Oh honey, we take pride in how well we take care of our allergy prone customers! Get a lettuce bun or a bowl and I will make sure gloves are changed!" Not only did I order the burger with her, she made it herself and hand delivered the bag to me like it was a package of gold! I am so happy with the service AND it is delicious!!! 😍🙌🏻🍟🍔 I can't wait to go back, with a card to thank her!

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The only thing they fry are potatoes No seasonings on meats, dedicated side for the meat versus the buns No GF bun but they do offer lettuce wrap, and a bowl option No sauce or additives on grilled vegetables. Only cross-contamination I saw was when building the hamburgers. But very willing to change gloves.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I had fries, delicious fries, no problems afterwards. Allergene information at counter! Most is gf when you leave the buns out.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Went here before leaving on a trip. BIG MISTAKE! The lady at the register had a blank stare as we tried to explain to her my Celiac/severe gluten allergy. She spoke to the cook in Spanish. He nodded and said ok, no gluten. Within 10 minutes of eating I could tell I had been glutened. Made my trip miserable but it was my fault. I should have not eaten it. I’m new to this and am still naive to believe people will understand.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info