Five Guys

Staff did not have a clue, said the fries were not gluten free.

Burgers are 100% beef with no fillers. Fries are potato only - no coating. Nothing but fries cooked in the fryer. You can get your burger in a "bowl" without the bun and server/kitchen were very conscientious and inquired if my requests were for an "allergy" and they were careful.

Big fan of Five Guys because they have a gluten free fryer (they don't make any fried items with gluten) and their fries are deliciously fresh. I've been asked if I had any food allergies here before I could declare my celiac and I feel good about their kitchen handling. Burgers are gluten free as a lettuce wrap, a little drippy here but worth it. Great food!

Maybe ok with the lettuce wrapped burger. They changed gloves & were careful but I would recommend not eating the fries. They don’t fry anything but potatoes but they don’t change gloves between handling burgers & the fries. They build regular burgers & then grab handfuls of fries to drop in the fryer. I had a mild reaction.

My niece and myself have celiac and I stressed how important it was to the employees of our “gluten allergy “ and then we both ended up extremely sick. We never go back

I have celiac and ordered a lettuce burger and small fries. Told them about my allergy and they were super nice about changing gloves and making sure there was no CC. Will definitely be returning more!

Told the cashier I can't eat gluten, and my meal needs to be prepared with safe handling. She told me she never heard of this allergen and asked her manager who happened to be nearby. The manager was knowledgeable and told me who will be preparing my meal. The cook changed her gloves as the cashier took my order. I ordered a lettuce wrapped little burger and little fries. Since I'm also dairy-free and nut-free, I really wanted fries and I know they use peanut oil to cook their fries, I won't order the fries again eventhough they were fresh and soooooo good. The only reaction I did notice, I was a little bloated after the meal which I know was the peanut oil. Overall I felt fine.

Five Guys is always a good back up. No buns but they only fry fries in their fryer and you can get burger or Hot Dog in a bowl or lettuce wrap.

This place is celiac friendly :)

Had an issue with the staff not understanding that my food need to not be kept with the other gluten items. They ended up tossing everything into one bag with the wrap not fully covering everything. When this was brought up to the manger the did remake it and took the mistake very seriously. But i still didn’t get fries. Oh well.

Got sick. The guy up front was great told everyone in back did everything he was supposed to - told them gluten allergy Should of known when I heard the people in back complaining about the “entire order” being gluten free. Should have walked out at that point but stayed, ate and got sick had to drive 8 more hours to get home- not fun policy is only good as the employees following it

Super nice and great for someone who wants fast gluten free fries!

You can get a lettuce wrapped burger or burger bowl. They take allergen precautions and the fries are the only thing fried in their fryer! Great option at the beach for a Celiac!

Fantastic! They will serve the burger in a lettuce wrap or bowl for you.

I’ve eaten there several times without getting sick. They change gloves and are always very friendly about it. It’s so nice to have French fries and not have to worry about cross contamination!

Staff is knowledgeable! Best burger hands down, tasty lettuce wrap and knowledgeable of allergies. Separate prep area!

Pretty sure they glutened me with the shake I ordered.

Changed gloves and cooked on a safe surface. Lettuce wrapped hamburger and had the plain fries. No reaction afterward.

NOT CELIAC FRIENDLY. Had cheeseburger no bun and fries. While very good - I was Doubled over after 20 minutes of eating. Cross contamination?! Be careful. The person taking my order seemed confused about Celiac and gluten free.

Eaten there twice, once in house and once as take out. Mentioned my “allergy” and got a lettuce bun with my burger. I am extremely sensitive and felt perfectly fine after both meals.

I love this place. The fries are amazing. And I get my hamburger the way I like it with all the toppings with no bun or lettuce wrap. You tell them it’s a allergy and they let everyone know right away.

Aug 4, 2019- Another great 5 Guys experience. This chain has become my go to when I travel for work or play. This location suggested that I get my allergy burger (lettuce wrap) in a bowl. They constructed my wrap on a bed of additional lettuce so that it could be picked up and eaten or eaten like a salad. I will order this way at all 5 Guys locations in the future. Fantastic!

No gluten free buns BUT staff is super knowledgeable and they flag as an allergy, can get your burger in a bowl or a lettuce wrap. Fries are in peanut oil in a dedicated frier. My new go-to for sure.

Never had an issue here! And it’s one of the few places you can get fries that are made in a separate fryer!

You can order a burger in a bowl or lettuce wrap. They will ask if it’s an allergy and yell back letting them know. They change gloves. Fries are safe to eat as it’s the only thing they use their fryers for. Have eaten here several times.

Great experience! I have celiac and they accommodated to my needs by switching gloves for preparing the lettuce wrapped burger!

Staff are highly trained with cross contamination protocol, glove changes etc. One of the only places I feel 100% safe eating. Highly recommend!

The only thing they fry is fries, nothing else is fried there. Let them know you have an allergy and they take precautions for your burger. It'll take a little longer, but worth it. Everything is fried in peanut oil, so not peanut allergy safe at all and if you're not used to peanut oil you may find yourself gassy/bloated but it's not from gluten since they only fry fries. I have celiac and wheat allergy and I've never gotten sick there.

Second visit Aug 2, 2019. This is the best 5 guys Allergy burger, any location. They don't skimp on the lettuce for your wrap like other locations do when you order. They also give you your burger wrap with a bowl for the inevitable falling apart. My only complaint is they don't have peanuts, but I am sympathetic to those with food allergies. :-) ATL C41 terminal location. Excellent 'Allergy burger', ie, burger wrap. Also offered it in bowl form. Very knowledgeable staff and food was safe for Celiac's (as always at Five Guys).

Gf French fries. Didn’t have any reaction.

Went into this five guys for the first time today. Usually Five Guys is my “go to” in my area, but I will NEVER be back to this one. My husband told the first employee that I have Celiac Disease, he obviously was clueless. Meanwhile the only other employee that was there literally stood there with both hands touching two buns. The first employee talked to her in Spanish and then she took her hands from the buns and got out our patties and slapped them on the grill. That’s horrible cross contamination right there. We paid for the meal, but ended up throwing it away without taking one bite. Too risky there. Very inexperienced with celiac disease.

Staff is super friendly and never got sick here. I love their food. Nice to have great French fries.

Great service. Understood my requests for handling my food. Had burger in lettuce wrap and fries. Delicious!

It’s hit or miss with their training on procedures. My husband watches them and has had to tell them twice that something they’d done would contaminate the food. Both times they apologized, threw it out and started again. They’re not perfect but willing to learn.

One of my go to places for a quick burger and fries. They are very careful and I have never been sick. I love that I can enjoy a lettuce wrap burger and fries!

understood my allergy needs. had a separate grill space. only oneperson touched my food and nothing else. there fries are gluten free. good experience

I got a burger in a bowl! I put my own gluten free bread on it. They have an allergy menu online. I go here but the staff is hit-or-miss with paying attention to your gluten issues. You have to tell the staff not to cross-contaminate and hope for the best.

Five Guys always does me right. Even though there is no 100% guarantee I trust this chain the most.

I have eaten here many times without issue. Current management and staff are pleasant about and attentive to gluten free requests.

Had a bun-less burger and fries as they assured me only French fries go in their fryers so no chance of cross contamination. They don’t have anything else they fry on their menu. I am not sure how careful they are with food prep areas though. I had no reaction but I am not celiac, just very sensitive and intolerant. But for a place you can eat the fries at that’s pretty good!

felt very safe eating here and not one of us got sick. highly recommend

UPDATE: I’ve not been cross contaminated twice here. So bummed. When we ate there the cashier relayed allergy to the cook and we got 2 burger bowls and one fry and myself and 2 kids felt great after.

Separate fryer for gluten free orders. They don’t have gluten free buns but the burgers and fries are amazing.

They asked if the kids meals was allergy or preference. When I told them allergies they changed gloves had one guy in charge of the order and made sure it was done right. Thankful for this place and will definitely be coming back!!

I watched the worker make a hamburger with a bun and then grab a handful of fries with the same gloves that touched the bun and throw a handful of fries into the fryer and therefore contaminating the fryer!!!

They have a green option meaning lettuce for the bun. As the only thing going in the dryer are fries, the fries are gf. They'll change out gloves when making the gf burgers

Second trip, July 2019. These guys handle the 'Allergy burger' very well. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. Excellent. Lettuce wrapped burgers and dedicated frier for French fries. Thank-you.

Awesome allergy protocol in place! :) Staff really understood celiac disease.

5 guys is all about advocacy. They can do it totally right and I’ve never gotten sick there but you need to make sure the folks listen to you, separate your food in a bag if you are eating with other folks. Milkshakes are not GF.

Was asked if I had an allergy when I ordered a burger with no bun. Manager handed me my meal. Felt very safe here