Five Guys
3 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
15 Salem Turnpike
Norwich, CT 06360
Most Recent Reviews
Review
This is absolutely the cleanest Five Guys I have ever been to. They were extremely cautious with notifying of celiac and safety and prepared my food safely. I’m an extremely sensitive and did not get sick (also burgers not greasy like some other locations)
Safety
Safety Feature Ratings
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Review
I eat at this five guys often and have never once gotten sick. They change gloves and will flag your meal. Staff is always knowledgeable and really nice.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Offers online ordering
Review
The restaurant was extremely clean. The kitchen is wide open and you can see everything the team is doing. When we arrived we went to the order counter and explained we had a celiac in our party with an “allergy to gluten”. The man at the counter was extremely polite, friendly and knowledgeable. He notified the entire team of the allergy. The team proceeded to not only change their gloves but also was their hands. Everyone on the team was so nice, concerned and understanding. My son got a cheeseburger with a lettuce wrap and French fries. He did not have a reaction and is extremely sensitive to cross contamination.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Photos
Reviews of this Chain
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Apparently it’s gluten free and have plenty of options
Safety
Safety Feature Ratings
- Dedicated gluten-free fryer
Review
Love!!!! My go to for lettuce wrapped burger and fries! Never had CC.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
We stopped they took goo care to ensure my wife buger was cook gluten free in a bowl. Fries are always good.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
Quality & Quantity
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info