Went here after months of thinking about it. Only got the fries after making sure the fryers are dedicated fries only. There’s one person that does fries while the others make burgers so I felt pretty confident that they weren’t gonna get contaminated. I ate them with no reaction and would definitely eat the fries again. I wouldn’t feel confident eating a lettuce wrapped burger after watching them prep regular burgers, but the fries I definitely would eat again.
— Somewhat
— No gluten-free information on the menu
— Not Much/None
— Excellent
They did a wonderful job and the fries were delicious!!
Yes
We were traveling and needed a stop in the Macon area. With few options listed on FMGF, we decided to go to Five Guys despite the lack of reviews. Our experience today was typical for the chain: excellent. The girl who took our order was great. I said we are all gluten free and she responded by knowing we needed bunless burgers and took the added step of telling the kitchen staff about the special instructions in person as well as typing it on the order. Service was very quick and friendly, too! This location is larger and busier than most and still delivered all of what we've come to expect and love about Five Guys!
Yes
They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer
— Somewhat
— Some
As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!
— Somewhat
— Some
— Excellent
The only thing they fry are potatoes No seasonings on meats, dedicated side for the meat versus the buns No GF bun but they do offer lettuce wrap, and a bowl option No sauce or additives on grilled vegetables. Only cross-contamination I saw was when building the hamburgers. But very willing to change gloves.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I had fries, delicious fries, no problems afterwards. Allergene information at counter! Most is gf when you leave the buns out.
— Somewhat
— Some
— Excellent
Went here before leaving on a trip. BIG MISTAKE! The lady at the register had a blank stare as we tried to explain to her my Celiac/severe gluten allergy. She spoke to the cook in Spanish. He nodded and said ok, no gluten. Within 10 minutes of eating I could tell I had been glutened. Made my trip miserable but it was my fault. I should have not eaten it. I’m new to this and am still naive to believe people will understand.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Good