Fries are not celiac safe. I watched the guy wrap up the burgers with buns then proceeded to grab frozen fries not changing gloves and put in fryer basket. Fries may be gluten free but not celiac safe due to cross contaminated hands grabbing fries.
— Not at all
— Most/All
— Excellent
I had a great experience at this Five Guys location! It was my first time eating fast food since being diagnosed with celiac and I was initially nervous about the potential choices in the area. I ended up deciding to trust the strong reviews from past years for this Five Guys location and am so glad I did! As soon as I expressed my food allergy, one of the staff members walked me through every gluten free food option on the menu, as well as detailed each and every precaution the staff takes when a food allergy is expressed. I ended up getting a bacon cheeseburger in a lettuce wrap and a side of fries (no cross contamination because they’re the only thing fried in the restaurant) and it was DELICIOUS! So grateful for the helpful staff and tasty GF fast food.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Nice option for GF fries and burger with no bun. Greasy but wonderful!
Love love love. Very knowledgeable about gluten and we're extremely accomodating.
Mention a gluten allergy and they will change their gloves and get a clean spatula to pick up your burger. Fries are great and thats the only thing they fry so no cc
They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer
— Somewhat
— Some
As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!
— Somewhat
— Some
— Excellent
The only thing they fry are potatoes No seasonings on meats, dedicated side for the meat versus the buns No GF bun but they do offer lettuce wrap, and a bowl option No sauce or additives on grilled vegetables. Only cross-contamination I saw was when building the hamburgers. But very willing to change gloves.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I had fries, delicious fries, no problems afterwards. Allergene information at counter! Most is gf when you leave the buns out.
— Somewhat
— Some
— Excellent
Went here before leaving on a trip. BIG MISTAKE! The lady at the register had a blank stare as we tried to explain to her my Celiac/severe gluten allergy. She spoke to the cook in Spanish. He nodded and said ok, no gluten. Within 10 minutes of eating I could tell I had been glutened. Made my trip miserable but it was my fault. I should have not eaten it. I’m new to this and am still naive to believe people will understand.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Good