Five Guys

5.0 stars 5.0 out of 5 4 ratings
$Burgers, Fries, Allergen List + 4 more
100% of 3 votes say it's Celiac friendly

9039 Southside Blvd., Jacksonville, FL 32256 Directions

(904) 538-9100
  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    Nice option for GF fries and burger with no bun. Greasy but wonderful!

  • User profile picture thumbnail
    Celiac
    5 rating
    2 years ago

    Love love love. Very knowledgeable about gluten and we're extremely accomodating.

  • User profile picture thumbnail
    5 rating
    6 years ago

    Mention a gluten allergy and they will change their gloves and get a clean spatula to pick up your burger. Fries are great and thats the only thing they fry so no cc

  • User profile picture thumbnail
    Celiac
    5 rating
    4 weeks ago

    1601 Willow Lawn Dr, Richmond, VA 23230

    Helpful staff and knowledgeable managers.

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 month ago

    1539 Hilliard Rome Road, Columbus, OH 43228

    Amazing experience here! They are very careful and the food is so good.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 month ago

    3975 Baldwin Rd, Auburn Hills, Michigan 48326

    Called to ask gluten free protocol for celiac disease. The lady told me it would be my choice but they fry in same oil and don't have any good gluten free options...

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    1 month ago

    2900 Golf Rd., Delafield , WI 53018

    They are not very careful with cross contamination at this location. I had to watch them like a hawk and still saw them grab hamburger buns and then grab the lettuce for our lettuce wraps. I got sick from here.

  • User profile picture thumbnail
    2 rating
    1 month ago

    4833 S. Hulen Street, Fort Worth, TX 76132

    Great gluten free! Terrible service and quality control at this location.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    4700 Vestal Pkwy E, Vestal, NY 13850

    Staff took control and made sure everything was safe. Have eaten there many times and have never had a problem!

  • User profile picture thumbnail
    Celiac
    4 rating
    1 month ago

    137 Mall Dr, Appleton, WI 54913

    Very nice experience, cashier answered all our questions. Got a burger wrapped in lettuce and fries my meal was put in a separate bag.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 month ago

    4648 Woodstock Road, Suite 210, Roswell, GA 30075

    No gf buns but their burgers are so good you don’t miss one. Fries are safe and excellent.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    1902 South Val Vista Drive, Mesa, AZ 85204

    Great burger. No cross contamination :)

  • User profile picture thumbnail
    Celiac
    4 rating
    1 month ago

    21720 Long Grove Road, Suite D, Deer Park, IL 60010

    Dedicated fryer for the best French fries ever! My teenage son, a celiac, gets burgers without a bun and still enjoys it because the meat is tasty.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    268 Franklin Village Drive, Franklin, MA 02038

    Our go to place for French fries! Staff is friendly and very willing to change gloves and be careful with our food.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    8360 3rd St N, Lake Elmo, MN 55042

    Very friendly staff, changed gloves for my lettuce wrapped burger & fries are gluten free!

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    1760 Nasa Parkway, Nassau Bay, TX 77058

    They did not have gluten-free buns, but changed gloves when handling our food. Nobody got sick. Good for all top 8 allergy except for peanut, of course. They fry in peanut oil and have peanuts available to eat.

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 month ago

    756 Horatio St, Utica, NY 13502

    I eat here all the time. Only thing cooked in the fryers is fries. Burgers are put in a bowl or in a lettuce wraps.

  • User profile picture thumbnail
    Celiac
    4 rating
    1 month ago

    6304 SW 3rd St, Oklahoma City, OK 73128

    The staff was unaware of gluten but was very willing to share ingredients and packaging for me to review. They do not have gluten free buns.

  • User profile picture thumbnail
    Not celiac
    4 rating
    1 month ago

    8850 Tampa Ave, Northridge, CA 91324

    They are always very careful with my meal.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    901 B West Anthony Dr, Champaign, IL 61821

    Dedicated fryers are easy here because their menu is limited. All they fry are French fries. They’ll keep the Cajun seasoning well away though if you’re GF. They are very informed and take all the proper precautions. I love getting a bunless burger in the tin and eating fresh fries on top of it.

  • User profile picture thumbnail
    Not celiac
    4 rating
    1 month ago

    3333 Olney Sandy Springs Rd, Olney, MD 20832

    Another location of the chain. Burgers can be served as lettuce wraps.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    1339 Coolidge Highway, Troy, MI 48084

    Great burgers and the fries are safe and delicious. Never gotten sick!

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 month ago

    600 Greenville Boulevard Southeast, Greenville, NC 27858

    I ordered a lettuce wrap and the employee immediately asked if it was an allergy. I said yes and they informed everyone else to use allergy protocol for my order. Highly recommend!

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 month ago

    1873 Cherokee Ave SW, Cullman, AL 35055

    My son has had the burger/no bun and fries with no issues.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    242 State St., Southlake, TX 76092

    Fryer does not have gluten in it so fries are safe and great. Changed gloves and proactively kept the GF burger (lettuce wrap) separate from the other burger with a bun.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    1311 Route 37 West, Toms River, NJ 08755

    Awesome food! Great fries! Burgers are super too

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    2544 S. Adams Rd., Rochester, MI 48309

    Cashier knowledgeable and manager also stepped in to explain procedures for gloves, etc. Great place to get fries as there are no gluten products out in any fryer. Burgers available for lettuce wrap or in a bowl.

  • User profile picture thumbnail
    Celiac
    3 rating Celiac friendly
    1 month ago

    2240 NW 19th Street, #900, Boca Raton, FL 33431

    Eh. GF safe but just overpriced burgers or hot dogs with no buns at all under fluorescent lights. Not a good experience.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 month ago

    1199 S. College Mall Rd., Bloomington, IN 47404

    Very aware of and careful to take necessary steps to avoid cross contamination-- change gloves, prepare food seperately.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    1539 Hilliard Rome Road, Columbus, OH 43228

    There food Is so delicious. I always get fries and a hotdog in a bowl. Just make sure they put the fries in a separate bag so it won’t touch a cheese burger if someone else get that.

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 month ago

    1000 Highland Colony Parkway, Ridgeland, MS 39157

    As with other FG locations, you can get a bunless burger (in a bowl or lettuce wrap) and upon ordering they ask if it's for an allergy. Fries are fried in a dedicated frier and so far so good at this location. Update after several more visits here, staff remains polite, knowledgeable, and helpful. My wife with celiac has never gotten sick after about 8 times.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    1290 Arsenal St, Watertown, NY 13601

    Always good, precautions always taken (glove change, etc) and great fries!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    1265 Interstate Dr Ste 211, Cookeville, TN 38501

    Dedicated fryer for delicious fresh fries. 🖤✨

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    2 months ago

    137 Mall Dr, Appleton, WI 54913

    Hey you five guys, you are awesome! You know how to deal with my GF needs and I can't thank you enough for preparing my meal separately so it's not cross contaminated. But one thing is just killing me...why don't you have a gluten free but yet?!

  • User profile picture thumbnail
    Not celiac
    5 rating
    2 months ago

    8889 Gateway Blvd W, El Paso, TX 79925

    They wrap the burger in lettuce if you ask. So delicious!

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 months ago

    6000 N Terminal Parkway, Atlanta, GA 30320

    I am celiac so must be very careful on what and where I eat. I was glutened at this site last week after explicitly telling them that I was celiac and have a severe allergy. I decided to try it again tonight but decided to watch them. I explained to the lady at the order area that I was celiac and had a severe wheat allergy and requested a change of gloves before preparing my food. I also explained that I had been made sick the week before at this location. She apologized and assured me that there would be no cross-contamination and asked me to watch as they prepare my food. Within a minute, the lady preparing food grabbed some buns and then picked up my lettuce wrap. I stopped her and explained that it was cross- contaminated and they needed to start again. No comment except for a blank look. This time they had another employee put on fresh gloves and prepare the lettuce wrap. So far so good. Then they slid it down the counter and the lady with clean gloves walked away. Another lady wrapped up two buns for another order and then grabbed my lettuce wrap by the foil sheet. I stopped her and explained it was an allergy. She then proceeded to tell me that I should have told them and they couldn’t be responsible if I didn’t tell them. I told her that I had already told them twice and they had already had to throw away one meal. Then she changed gloves and finished preparing my meal. Although I have not had problems at other 5 Guys locations, the employees are not trained at all on how to prevent cross- contamination. Eat here at your peril or watch them very closely!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    1400 Dell Range Blvd, Cheyenne, WY 82009

    I’ve eaten here several times and had other individuals with Celiac and allergies and had no issues and once had a cross contamination issue that was caught and the manager came out and redid the entire meal and apologized. Extremely careful.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    29491 Plymouth Rd., Livonia, MI 48150

    I eat the burger bowls and fries all the time!!! Delicious and I haven’t ever gotten sick! Love this place!!

  • User profile picture thumbnail
    5 rating
    2 months ago

    95 North Moorland Road, Brookfield, WI 53005

    Staff takes reasonable care to avoid cross contamination

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    12570 S Rhetski Ln, Riverton, UT 84065

    They offer lettuce wrapped burgers and they’re delicious. If you tell them you need it Gluten Free and ask them to change their gloves, they do a great job at trying to accommodate.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    931 Senate St., Columbia, SC 29201

    The staff was excellent. And when the cashier wasn’t sure he knew just who to ask. The lettuce burger was delightful and tasty. The French fries were outstanding. First time I had fries in 2 years. Definitely a Go Back To Again place!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    168 Elm Street, Enfield, CT 06028

    The staff at Five Guys is amazing with gluten allergies. Since the last review, the team must have become more sensitized to the dangers of gluten. It’s my favorite french fry stop off point. They only use peanut oil and only fry French friends in the oil. Thank you!!

  • User profile picture thumbnail
    5 rating
    2 months ago

    3405 NW Cache Rd, Lawton, OK 73505

    Love their fries and bbq sauce!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    3305 W. Central Avenue, Toledo, OH 43606

    The fries alone make it worth it! They only serve burgers, fries and hot dogs, so the fryer is dedicated. And the fries are delicious. They do have malted vinegar next to the ketchup, so I had to remember that that has gluten! The burger was served up in a separate bag, wrapped in lettuce, per request. It was huge and tasty. It’s a little bit pricey though - we shared a drink, shared a medium fry, and each had a single burger and it was $20.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    13171 Cortez Boulevard, Brooksville, FL 34613

    They were familiar with gluten free restrictions. We had lettuce burger in a bowl and it was great. No adverse effects.

  • User profile picture thumbnail
    Celiac
    5 rating
    2 months ago

    137 Mall Dr, Appleton, WI 54913

    Dedicated fryer for fries means I can eat them. That and a bun less burger equals celiac bliss!

  • User profile picture thumbnail
    Celiac
    5 rating
    2 months ago

    13000 Chenal Parkway, Little Rock, AR 72211

    My son and I both eat here frequently. We get a burger in a bowl with amazing fries - dedicated fryer.

  • User profile picture thumbnail
    5 rating Celiac friendly
    2 months ago

    702 Grand Central Avenue, Vienna, WV 26105

    They made sure to ask if our burgers were bunless related I am allergy and it was written on our ticket and verbally communicated to the cooks. My son and I did not get sick and thoroughly enjoyed ring able to eat fries

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    815 Parkway, Gatlinburg, TN 37738

    Went last night. Mentioned celiac, they asked if they needed to change gloves, and the man behind the counter taking our order yelled to the others doing prep to change gloves. We got lettuce-wrapped burgers and a large Cajun fry and my husband (the celiac) did not get sick. He is a very sensitive celiac even if it's just cross contact, so we were happy they took good care of us here.

  • User profile picture thumbnail
    Celiac
    5 rating
    2 months ago

    4105 Chesapeake Sq. Blvd., Chesapeake, VA 23321

    We have come to this location several times. My 19 month old son has celiac disease, and seems to do quite well with it. The cashiers always seem knowledgeable and quick to notify the crew multiple times that they are working with a food allergy. A great experience every time.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 months ago

    7322 Market Street, Boardman, OH 44512

    Unfortunately, this place is not safe and staff is not trained for gluten or any other allergies. The only training they have is to keep fresh vegetables safe from raw meets. Every time id go there I would feel little sick and now I know why. They don’t change gloves after they touch buns, only after touching raw meat. Bummer, loved their food. I did talk to manager, who promised he would talk to general manager, but I don’t have high hopes.

  • User profile picture thumbnail
    Celiac
    5 rating
    2 months ago

    3405 NW Cache Rd, Lawton, OK 73505

    Friendly staff, yummy fresh fries and burger in a lettuce bowl. Just ask them for new fresh gloves. Love this place, never had an issues!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    2877 45th St S, Fargo, ND 58104

    The staff was knowledgeable. Very aware of gluten allergy. Had the fries and a burger without a bun. Very good!

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout
Monday
11 am - 10 pm
Tuesday
11 am - 10 pm
Wednesday
11 am - 10 pm
Thursday
11 am - 10 pm
Friday
11 am - 10 pm
Saturday
11 am - 10 pm
Sunday
11 am - 10 pm
  • maps.google.com/?cid=17376082200025704800

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