I have eaten there twice while traveling to Jackson and have never had a problem. I have always explained my allergies even if they seem knowledgeable. The greatest tool a celiac has is their voice...
Five Guys is generally a good choice for Celiacs because the only gluten in the kitchen is the hamburger/hot dog buns. If you tell them you have a gluten allergy, everyone will change their gloves. You have to order the "bunless" option (comes in a tinfoil bowl) but you can eat the fries. Good option when you need something quick.
Thank you five guys! Allergy protocol is taken seriously and I watched as one cook made my entire order from start to finish with clean gloves and a clean workspace. They get it, and I didn't get sick after eating here multiple times. Fries are good too but I wish they were crispier :)
Very celiac friendly. Everything is gluten-free except the buns. Tell the order taker that you must have gluten-free because of allergy (allergy is the word they understand). I have eaten at 5 Guys is several cities and I trust their grasp of gluten-free. Order a bowl or a lettuce wrap. Good quality food.
Great burger, offer lettuce wrap or bowl for GF, and love the fries!
I got extremely sick from here the last time I ate, I had to tell the cook to get me new patties after she had touched buns then touched my hamburger patties right after. Cooked my patties on the same stove as the rest (no dedicated gluten free grill) and pressed down my patties with the same presser used on the non allergy parties. Do not eat here if you have celiac it's not a safe option in Twin Falls.
Good choice for a simple GF meal. They will do a lettuce wrap and the fries are cooked in a dedicated fryer.
Let's face it, Five Guys is filled with peanuts-- and makes no excuse about it. They are clearly not depending on any of us food-issue-folks as their primary demographic. HOWEVER... if you need GF, & ask them for your entire burger of quality beef with NO FILLERS, prepared BUNLESS, in a bowl, and load up your fave burger fixin's on top, you can get your burger "fix", but not get sick! Additionally, their fresh cut fries have NO Gluten-filled flour coating... just beautiful Idahos fried in a dedicated fryer of peanut oil. So if your issue is PEANUTS, STAY AWAY!!! If your issue is GF, order bunless & enjoy!!!
The taste is phenomenal. But this place is definitely not celiac-friendly. All the staff spoke broken English so I couldn't properly explain what I needed, and I got severely sick from gluten probably 10 minutes after finishing my meal. If you're thinking about trying this place as a celiac, don't!
I have CD and a Nima gluten sensor device. To watch the food being made, I was a bit nervous. Nothing on the menu has gluten except the buns (essentially) according to the website. I didn't see anyone changing gloves. That said, my Nima tested the food to be GF. Only fries in the fryers. So, as long as they don't cross contaminate, this place should be ok!
We get fries often. Haven't tried anything else. The fry seasoning is GF
watched the prep of our food, anyone who touched our meal changed their gloves first. had lettuce wrapped burgers and fries. yummy ****update****3 years later its still just as celiac friendly as ever. my son with celiac who is now 18 works there so the staff is probably even more aware now. very safe place to eat, make sure you tell them you have celiac.
I have celiac's and I have yet to get sick here, despite it being a burger place. They are really cautious when preparing your food, and you can watch them prepare it, so if you see cross contamination, you can ask them to redo the burger again. Also... tip from one of the employees: make you specify what allergy they're catering too... just so the can be extra cautious :)
Great staff. Answered all my questions. They will either put your burger in a lettuce wrap or in a bowl with the toppings you want. They change gloves and tell the cooks you have celiac disease. They also gave me my condiments in little containers. The fries are fresh cut potatoes with nothing on it and they are all that is fried in the fryer. I was also able to have a vanilla milkshake!
My go to burger and fry place. Bunless burger in bowl always satisfies. I stay with a vanilla milk shake to avoid contamination from cookies on the shake blender.
French fries are gluten free and fried in a dedicated fryer! No GF buns, but burgers can be ordered in a lettuce wrap instead and if you specify that it's an "allergy", the person preparing it will change gloves and prep it in a dedicated area. They seem to be well trained and knowledgeable about doing GF correctly.
This is the place to go on state St if you want fries. All the fryers are dedicated solely to fries - they don't have anything else fried on the menu. Get a burger on lettuce and let them know you have an allergy, they do take precautions to minimize cross contamination. As far as I know all the toppings are gluten free too. Love this place, good quality and never gotten sick here.
Lettuce wrapped cheeseburger and delicious fries... staff were helpful and promised to take extra care of us.
Excellent Gluten-Free burgers with lots of (mainly complimentary) topping choices. No Gluten-Free free buns, but you can get the burger served on a lettuce wrap or in a bowl. Gluten-Free fries are made in a dedicated fryer, served in a huge portion, and are fantastic. Food is made to order; you can eat free peanuts in the shell while waiting. Great burger joint for a Celiac.