My son was recently diagnosed and this was our first time eating out. We went to 5 guys based on recommendations from this app. They were great! My son got his burger in a bowl, they packaged his food separately and changed gloves to handle his food. My son was a little sad to not have a bun but it was a good experience.
— Very
— No gluten-free information on the menu
— Some
— Good
The staff was extremely nice and accommodating, they made my order very well and they deserve good rating!
Yes
This was the 1st time I've eaten out in years because I am so paranoid, however, a friend of mine who also has celiac reassured me that they are very careful. I ordered a lettuce wrap bacon cheeseburger & fries. We told them about our allergies & they assure us their competency. I was SO excited to have fries for the 1st time in years 😁 I was convinced I would get sick afterward but I did not!!!
Yes
My son was able to have a cheeseburger bowl and fries. They were all very polite and helpful. He had a good meal.
Yes
No
I've eaten here many times and they are very accommodating. They take special care to change their gloves and are very friendly about the special allergy request.
Yes
They change their gloves if you tell them you are GF. They will also put your burger or sog on a GF bun if you bring it in. Delicious fries and burgers!
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent