I’m extremely sensitive to gluten and grains. I eat their french fries all the time and sometimes a burger in lettuce or a bowl. I’ve also had their vanilla milkshake several times. I’ve never felt sick afterwards and I’ve been eating there for four years.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Usually five guys is one of my go to spots for gluten free burgers. But this place is far too busy for me to come back. Amazingly I did not get sick and they did a good job trying to keep my burger gluten free. But with the sheer volume of orders they have at this location the risk of cross contamination is very very high. Their prep table was by far the messiest I have seen at a five guys and there were crumbs every where. Nothing against this location, but the risk is too high here.
No
No
this is a good 5 guys. I'm a very sensitive celiac and i've never gotten sick from this location. I do avoid the toppings (at all locations) since contamination can occur because the gloves that touch the buns also put toppings on.
Fries were too salty. Bunless burger is a burger thrown in a tin, so not what I expected the burger could have been made in a lettuce wrap form the purpose of a burger is to est with your hands. If I wanted a salad I would have spent less money in Panera next door.
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent