Five Guys

9 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

560 Washington Street
Middletown, CT 06457

Most Recent Reviews


Celiac

Overall Rating

Review


When we walked in I asked about a dedicated fryer. The guy said they only fry their French fries and they are GF. He asked who had an allergy and then explained all they do for safety. The staff was amazing!! I must of heard allergy 10 times. They also asked where we wanted to sit and went and washed the table and all of the chairs!!! Rated a 4 because they don’t have GF buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


I asked about cross contamination and based on their answers did not feel safe eating here.

Celiac friendly?

No

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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Tips


Celiac

make sure to vocalize that you have celiac disease

4 years ago

More Reviews


Overall Rating

Review


It's our first time eating here. Service was friendly and fast, food delicious. We had lettuce wrapped burgers, large fries for two to share. Will come back again!

Updated 7 years ago read full review

Overall Rating

Review


Tastes so good I forgot to miss the bun! Lettuce wrap is awesome!

Updated 9 years ago read full review

Overall Rating

Review


Excellent hamburg and fries were supper. Only thing missing was the GF bun.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Great fries and they do not make anything else in the fryers! They have been careful about changing gloves and will remove a couple layers of bacon to get to ones that are not exposed to gloved hands. I usually skip the bacon though just in case. They will make your burger in a lettuce wrap or a foil tray.They do use peanut oil and serve free peanuts while you wait, so if you have a peanut allergy not a safe option.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Very disappointed no GF bun options.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


dedicated fryer and delicious gluten free burgers! great staff, plus they have online ordering and an android app! fries are fried in peanut oil tho... bad if you have a peanut allergy.

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Big fan of Five Guys because they have a gluten free fryer (they don't make any fried items with gluten) and their fries are deliciously fresh. I've been asked if I had any food allergies here before I could declare my celiac and I feel good about their kitchen handling. Burgers are gluten free as a lettuce wrap, a little drippy here but worth it. Great food!

It says there hasn't been a review in two years so I'm updating this one 4/15/24! Still haven't gotten cross contaminated here through the years! Grab a burger!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


When I asked for a lettuce wrap burger they immediately asked if I had a gluten allergy, I could even hear them talking about allergy while preparing the food. Dedicated fry fryer too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I have severe celiac disease. I’ve eaten here multiple times and have never had a reaction. I always get the Bacon Cheeseburger with the lettuce wrap (since there’s no GF bun option) and an order of fries and they’re both DELICIOUS! As far as I know, the fries are the only thing fried in the fryers since there’s no other fried menu item offered; they’re fried in peanut oil though if anyone has a peanut allergy too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I’m glad others seem to have had a good experience but I had quite the opposite.

Upon ordering, the guy at the cash register was less than caring about my situation and told me “we always change our gloves.” When I ask was the protocols were. I tried to advocate for myself.

Then, I watched the cook and she did change her gloves and then immediately touched a bun and then my lettuce wrap. I knew instantly that this was not a safe place for me.

After all that, they put the one burger we ordered with a bun (for my non-gf husband) into the fries- like seriously? I’ve never had that happen ever. Always a dedicated fry bag.

The current staff is NOT allergy/celiac knowledgable and I would not recommend going here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Asymptomatic Celiac

Overall Rating

Review


There was only partial knowledge here of allergy procedures. Cashier knew somewhat but had to walk cook through process to avoid cross contamination. Probably wouldn’t trust here all the time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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