Five Guys

9 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

560 Washington Street
Middletown, CT 06457

Most Recent Reviews


Celiac

Overall Rating

Review


When we walked in I asked about a dedicated fryer. The guy said they only fry their French fries and they are GF. He asked who had an allergy and then explained all they do for safety. The staff was amazing!! I must of heard allergy 10 times. They also asked where we wanted to sit and went and washed the table and all of the chairs!!! Rated a 4 because they don’t have GF buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


I asked about cross contamination and based on their answers did not feel safe eating here.

Celiac friendly?

No

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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Tips


Celiac

make sure to vocalize that you have celiac disease

4 years ago

More Reviews


Overall Rating

Review


It's our first time eating here. Service was friendly and fast, food delicious. We had lettuce wrapped burgers, large fries for two to share. Will come back again!

Updated 7 years ago read full review

Overall Rating

Review


Tastes so good I forgot to miss the bun! Lettuce wrap is awesome!

Updated 9 years ago read full review

Overall Rating

Review


Excellent hamburg and fries were supper. Only thing missing was the GF bun.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Great fries and they do not make anything else in the fryers! They have been careful about changing gloves and will remove a couple layers of bacon to get to ones that are not exposed to gloved hands. I usually skip the bacon though just in case. They will make your burger in a lettuce wrap or a foil tray.They do use peanut oil and serve free peanuts while you wait, so if you have a peanut allergy not a safe option.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Very disappointed no GF bun options.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


dedicated fryer and delicious gluten free burgers! great staff, plus they have online ordering and an android app! fries are fried in peanut oil tho... bad if you have a peanut allergy.

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The only thing they fry are potatoes No seasonings on meats, dedicated side for the meat versus the buns No GF bun but they do offer lettuce wrap, and a bowl option No sauce or additives on grilled vegetables. Only cross-contamination I saw was when building the hamburgers. But very willing to change gloves.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I had fries, delicious fries, no problems afterwards. Allergene information at counter! Most is gf when you leave the buns out.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Went here before leaving on a trip. BIG MISTAKE! The lady at the register had a blank stare as we tried to explain to her my Celiac/severe gluten allergy. She spoke to the cook in Spanish. He nodded and said ok, no gluten. Within 10 minutes of eating I could tell I had been glutened. Made my trip miserable but it was my fault. I should have not eaten it. I’m new to this and am still naive to believe people will understand.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info