Five Guys

6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

3117 S McKenzie St
Foley, AL 36535

Most Recent Reviews


Overall Rating

Review


When I told the person taking my order I needed a burger on a lettuce wrap he asked if it was for an allergy and marked “gluten allergy” on my order. My order was placed in a separate bag from my family’s gluten orders. I didn’t feel sick eating here and it was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Celiac

Overall Rating

Review


They knew exactly what to do when I said I had a gluten allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


Cashier very helpful and when I told her celiac she said without hesitation "right I've got it"...I watched them clean and prep the counter by lining it with several layers of foil, open new lettuce to make my wrap and take out some condiments that were in smaller containers from the fridge in single serve ketchup containers. The even bagged my order separate from my non allergy family members order. I felt comfortable with their response and did not get sick.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

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More Reviews


Overall Rating

Review


i told the cashier that i just wanted french fries and that i had a gluten allergy (people seem to take gluten "allergy" more serious than "celiac disease") and she turned around and yelled "GLUTEN ALLERGY!!!" to the kitchen and it was so embarrassing the entire place was looking at me. and i'm almost positive they didn't change gloves or anything.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


While the person taking our order politely asked me to repeat myself when I said “gluten allergy (I know celiac isn’t an allergy, it’s just easier to say sometimes),” another person nodded knowingly and started changing his gloves. He took charge and made sure the other workers knew what to do. He bagged my daughter’s burger separately, the fries in their own bag, and burgers with buns on their own. It was a great experience; the food was yummy and we felt safe. My daughter didn’t have any reaction.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


standard five guys, awesome lettuce wraps burger and great fries. don't for get to ask them to change their gloves.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Apparently it’s gluten free and have plenty of options

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer
Symptomatic Celiac

Overall Rating

Review


Love!!!! My go to for lettuce wrapped burger and fries! Never had CC.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


We stopped they took goo care to ensure my wife buger was cook gluten free in a bowl. Fries are always good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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