Five Guys
6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
234 Brookview Centre Way
Knoxville, TN 37919
Most Recent Reviews
Review
We told the cashier that we had food allergy and he wrote it in the burger but not the fries. We didn't see them make the burgers but we didn't see anyone change gloves. Lady making the fries touched a burger and then touched the fries and then got mad when we asked to redo them.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for kids
- Good for lunch
- Good for takeout
- Offers outdoor seating
Review
Their fryers never touch gluten and their fry cooks don’t cross touch any gluten is what I was told. I’m not sure how safe the grill is but I’ve never been sick from any five guys.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Celiac... great place and very attentive to allergies as well as celiac issues.
Photos
More Reviews
Review
I love their fries but wish they had gf buns available.
Review
I love this location! I ordered the cheeseburger "without the bun". The cashier immediately asked "Is this an allergy?" and immediately communicated to the food prep team. With the exception of the buns, everything else is 100% gf!!!
Review
Great fries. But it can be embarrassing when they yell out "order x is an allergy" for everyone to hear.
Reviews of this Chain
Review
Apparently it’s gluten free and have plenty of options
Safety
Safety Feature Ratings
- Dedicated gluten-free fryer
Review
Love!!!! My go to for lettuce wrapped burger and fries! Never had CC.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
We stopped they took goo care to ensure my wife buger was cook gluten free in a bowl. Fries are always good.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
Quality & Quantity
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
More Info