Five Guys

6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

234 Brookview Centre Way
Knoxville, TN 37919

Most Recent Reviews


Celiac

Overall Rating

Review


We told the cashier that we had food allergy and he wrote it in the burger but not the fries. We didn't see them make the burgers but we didn't see anyone change gloves. Lady making the fries touched a burger and then touched the fries and then got mad when we asked to redo them.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Their fryers never touch gluten and their fry cooks don’t cross touch any gluten is what I was told. I’m not sure how safe the grill is but I’ve never been sick from any five guys.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Celiac... great place and very attentive to allergies as well as celiac issues.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Outdoor Seating
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


I love their fries but wish they had gf buns available.

Updated 9 years ago read full review

Overall Rating

Review


I love this location! I ordered the cheeseburger "without the bun". The cashier immediately asked "Is this an allergy?" and immediately communicated to the food prep team. With the exception of the buns, everything else is 100% gf!!!

Updated 10 years ago read full review

Overall Rating

Review


Great fries. But it can be embarrassing when they yell out "order x is an allergy" for everyone to hear.

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Apparently it’s gluten free and have plenty of options

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer
Symptomatic Celiac

Overall Rating

Review


Love!!!! My go to for lettuce wrapped burger and fries! Never had CC.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


We stopped they took goo care to ensure my wife buger was cook gluten free in a bowl. Fries are always good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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