I have had their burgers in lettuce wrap instead of bun and they took off the old gloves and put on new ones to make my food to ensure I wouldn't get cross contaminated. Love their food!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Definite cross contamination even though I tried to order it gluten free. Went to the museum after, constant stomach aches.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
Gluten free fries. No gluten free buns though, so only a 3.
I give it one star because it's very easy to get awesome gluten free food here. The location I usually visit is awesome with the cc factor. This particular location didn't seem to understand the concept of changing their gloves despite my specifically telling them what my needs were and agreeing that thy can do that. I informed the cashier that I could not eat what they were preparing for me because their gloves hadn't been changed. He reassured me that they had been and until I told him that I just watched the cook make a burger on a bun and turn around to throw my burger on the grill. I asked for a refund at that point. It's a shame because I thought I had gotten sick at that location before and convinced myself it was in my head.
Apparently it’s gluten free and have plenty of options
Love!!!! My go to for lettuce wrapped burger and fries! Never had CC.
— Very
— Most/All
— Excellent
We stopped they took goo care to ensure my wife buger was cook gluten free in a bowl. Fries are always good.
— Somewhat
— Some
— Excellent
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor