I have gotten the lettuce wrapped burger and French fries here a few times. No gluten issues ever.
You can have a burger without a bun safely and the fries are in a dedicated fryer.
Always feel safe when I eat here. I get a lettuce wrapped burger with fries and have never had issues. Great quick option!
— Very
— Some
— Excellent
Husband and I (both celiac - he’s symptomatic, I’m not) ate just one order of fries together. We told the employee about having a gluten allergy and asked them to change their gloves. Unfortunately husband was glutened, so we won’t be going back.
— Not at all
— Average
The Plattsburgh crew is attentive and diligent when it comes to precautions. Both lettuce wraps or burger-in-bowl options are available and the fries are completely gluten free -- the fryer is for fries exclusively. I was told they assume celiac or a gluten allergy whenever a lettuce wrap or bowl option is ordered. The same holds true for ordering online or through their app. As an added precaution when ordering online, I always add "Gluten Free" to my first name so it's obvious: Gluten Free Mary, Gluten Free Bob, etc. I've never had an issue here, thankfully.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
When I mentioned I was gluten free they assured me the burgers are cooked on a dedicated grill and fries in a dedicated fryer. They washed their hands and changed their gloves often while making my order and put the fries in their own bag, just in case the bottom of the burger foil had cross contamination on it.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They had some familiarity with gluten restrictions. I told them I had an allergy and asked them to prep the burger on a separate surface. She also said she’d change her gloves before prepping.
— Somewhat