Five Guys

I had heard great things about Five Guys, but to my dismay, the assembler did not change his gloves, despite my telling them it was for my Celiac son. To their credit, they apologized and began making a new burger, but I ultimately had to bail, as they do not have a designated area to prepare orders, and the counter in which they were working was covered in crumbs from the buns.

Celiac friendly?

No

Good burgers but you have to bring your own bun. Tell them to cook it separate.

Good burger , hot dog, French fries. Have nicer gotten sick. Very friendly.

Gf fries! We do get the burger and hot dogs ( no buns) and have had no problems. They change gloves for us and use extra caution.

I love Five Guys for their quality and price but no buns.

Fries are sort of ok. Cross contamination with buns and Burgers are possible they put the buns on the same surface.

The staff is very accommodating. They have no problem with leaving off the bun and I can still have they awesome fries!

Great gluten free burgers. Served in a platter. Good staff,

Celiac friendly?

Yes

Best fast food ever. It is so exciting to be able to take your teenager out for fries and not worry about a thing. the food is always fresh and the staff is always friendly and happy

Everything is gluten free except the buns!

My husband told the person at the register we had a gluten allergy on two of the burgers we ordered. They always put them in a separate bag. When my husband got home all the burgers were in one bag and mine had cheese even after my husband said no dairy. I called the manager Avery and he said “sorry, we are so busy “ He offered to remake it, but living 20 minutes away, we just threw it in the trash. So disappointed. The places I xan safely eat at are becoming less and less. Not sure why management doesn’t take an extra 10 minutes to train employees. Grrrrr.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

We have ordered here before and thought it was somewhat safe. Tonight we had a horrible experience. My husband went in to order and pick up. He told the person at the register that the burger was to be gf and df because his wife has an allergy. They always put mine in a separate bag because of this. He came home with one bag, and mine had cheese on it. Also touching the other burgers that had buns. When I called and talked to Avery the manger, he said “sorry we are busy” Wow!!! I will never go back in there again. Very disappointed.

He did offer to remake, but we live 20 minutes away.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

my lettuce wrap Was mostly lettuce with two small half dollar pieces of. Meat. One employee was playing drums with my silverware before putting it in my bag. I have had better meals at mc Donald's for the cost and was very disappointed

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout

I will get a burger in a bowl and fries and have never had any issues. I believe I asked about gluten free/celiac disease items awhile ago and they can do the glove change/grill wipe. They do a good job at keeping items separated regardless too.

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent