I had heard great things about Five Guys, but to my dismay, the assembler did not change his gloves, despite my telling them it was for my Celiac son. To their credit, they apologized and began making a new burger, but I ultimately had to bail, as they do not have a designated area to prepare orders, and the counter in which they were working was covered in crumbs from the buns.
Good burgers but you have to bring your own bun. Tell them to cook it separate.
Good burger , hot dog, French fries. Have nicer gotten sick. Very friendly.
Gf fries! We do get the burger and hot dogs ( no buns) and have had no problems. They change gloves for us and use extra caution.
I love Five Guys for their quality and price but no buns.
Fries are sort of ok. Cross contamination with buns and Burgers are possible they put the buns on the same surface.
The staff is very accommodating. They have no problem with leaving off the bun and I can still have they awesome fries!
Great gluten free burgers. Served in a platter. Good staff,
Best fast food ever. It is so exciting to be able to take your teenager out for fries and not worry about a thing. the food is always fresh and the staff is always friendly and happy
Everything is gluten free except the buns!
My husband told the person at the register we had a gluten allergy on two of the burgers we ordered. They always put them in a separate bag. When my husband got home all the burgers were in one bag and mine had cheese even after my husband said no dairy. I called the manager Avery and he said “sorry, we are so busy “ He offered to remake it, but living 20 minutes away, we just threw it in the trash. So disappointed. The places I xan safely eat at are becoming less and less. Not sure why management doesn’t take an extra 10 minutes to train employees. Grrrrr.
— Not at all
— Below Average
We have ordered here before and thought it was somewhat safe. Tonight we had a horrible experience. My husband went in to order and pick up. He told the person at the register that the burger was to be gf and df because his wife has an allergy. They always put mine in a separate bag because of this. He came home with one bag, and mine had cheese on it. Also touching the other burgers that had buns. When I called and talked to Avery the manger, he said “sorry we are busy” Wow!!! I will never go back in there again. Very disappointed.
He did offer to remake, but we live 20 minutes away.
— Not very
my lettuce wrap Was mostly lettuce with two small half dollar pieces of. Meat. One employee was playing drums with my silverware before putting it in my bag. I have had better meals at mc Donald's for the cost and was very disappointed
— Not at all
— No gluten-free information on the menu
— Not Much
I will get a burger in a bowl and fries and have never had any issues. I believe I asked about gluten free/celiac disease items awhile ago and they can do the glove change/grill wipe. They do a good job at keeping items separated regardless too.