I had heard great things about Five Guys, but to my dismay, the assembler did not change his gloves, despite my telling them it was for my Celiac son. To their credit, they apologized and began making a new burger, but I ultimately had to bail, as they do not have a designated area to prepare orders, and the counter in which they were working was covered in crumbs from the buns.
No
Good burgers but you have to bring your own bun. Tell them to cook it separate.
Good burger , hot dog, French fries. Have nicer gotten sick. Very friendly.
Gf fries! We do get the burger and hot dogs ( no buns) and have had no problems. They change gloves for us and use extra caution.
I love Five Guys for their quality and price but no buns.
Fries are sort of ok. Cross contamination with buns and Burgers are possible they put the buns on the same surface.
The staff is very accommodating. They have no problem with leaving off the bun and I can still have they awesome fries!
Great gluten free burgers. Served in a platter. Good staff,
Yes
Best fast food ever. It is so exciting to be able to take your teenager out for fries and not worry about a thing. the food is always fresh and the staff is always friendly and happy
Everything is gluten free except the buns!
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent