Five Guys

5 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1237 S.O.M. Center Rd.
Mayfield Heights, OH 44124

Most Recent Reviews


Overall Rating

Review


Once I asked about gluten free items, the cashier asked if it’s for a gluten allergy. He immediately informed the kitchen and reminded them to change gloves. I got my burger in a lettuce wrap. I was handed my burger in a separate bag. The worker made sure I knew which bag was for the allergy. All staff seemed well informed about allergies and were proactive in taking precautions. Felt very safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Always change gloves before making my burger. My burger is packed in a separate bag. They do a great job!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


This place is amazing. They made my burger in a lettuce wrap instead of a bun. Fries are super and not fried with anything else. And now they have milkshakes too! And uber eats delivers. What more could anyone want??

Celiac friendly?

Yes

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Gluten Sensitive

Overall Rating

Review


We get fries often. Haven't tried anything else. The fry seasoning is GF

Updated 6 years ago read full review

Overall Rating

Review


told the manager about the gf allergy he quickly smiled and assured me he would make sure I would be ok. he instructed the cook what it was I needed and the lady changed gloves right away.

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


** Reviews are for fries only**

2/20/24 Got a large order of the cajun fries only, very good but i liked the fries without seasoning better. No symptoms after.

10/2/23My non-celiac husband was getting a burger and fries, and based off of the other reviews, I decided to try the fries myself. The employees were super friendly. I ordered 1 order of the little fries not seasoned- they were phenomenal! I did not get sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I go here often and the staff are very well trained on Celiac and allergies. I love that I can safely eat the fries as they’re the only thing fried there. So good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Overall Rating

Review


It’s very pricy but they offered me a burger in a bowl or a lettuce wrap for my burger. That’s about as gluten free as they are. I’m new to this so I’m a bit disappointed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


The cashier asked if it was a preference or an allergy. Proceeded to let the next person know who changed their gloves and made my food. I had a lettuce wrapped burger. The food was very safe. They only fry fries in their fryer. This place would not be safe if you have a peanut allergy. There are big bags of peanuts to snack on while you wait for your food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Yes, the Rio Rancho location is very diligent when making the gf Lettuce Rap hamburgers. Just let them know and they will clear/ clean the prep area and change out gloves. My daughter, who has Celiacs, never has an issue coming here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info