Once I asked about gluten free items, the cashier asked if it’s for a gluten allergy. He immediately informed the kitchen and reminded them to change gloves. I got my burger in a lettuce wrap. I was handed my burger in a separate bag. The worker made sure I knew which bag was for the allergy. All staff seemed well informed about allergies and were proactive in taking precautions. Felt very safe.
— Gluten-free items are marked on the main menu
Always change gloves before making my burger. My burger is packed in a separate bag. They do a great job!
This place is amazing. They made my burger in a lettuce wrap instead of a bun. Fries are super and not fried with anything else. And now they have milkshakes too! And uber eats delivers. What more could anyone want??
We get fries often. Haven't tried anything else. The fry seasoning is GF
told the manager about the gf allergy he quickly smiled and assured me he would make sure I would be ok. he instructed the cook what it was I needed and the lady changed gloves right away.
** Reviews are for fries only**
2/20/24 Got a large order of the cajun fries only, very good but i liked the fries without seasoning better. No symptoms after.
10/2/23My non-celiac husband was getting a burger and fries, and based off of the other reviews, I decided to try the fries myself. The employees were super friendly. I ordered 1 order of the little fries not seasoned- they were phenomenal! I did not get sick
I go here often and the staff are very well trained on Celiac and allergies. I love that I can safely eat the fries as they’re the only thing fried there. So good!
It’s very pricy but they offered me a burger in a bowl or a lettuce wrap for my burger. That’s about as gluten free as they are. I’m new to this so I’m a bit disappointed
— No gluten-free information on the menu
— Not Much/None
The cashier asked if it was a preference or an allergy. Proceeded to let the next person know who changed their gloves and made my food. I had a lettuce wrapped burger. The food was very safe. They only fry fries in their fryer. This place would not be safe if you have a peanut allergy. There are big bags of peanuts to snack on while you wait for your food.
Yes, the Rio Rancho location is very diligent when making the gf Lettuce Rap hamburgers. Just let them know and they will clear/ clean the prep area and change out gloves. My daughter, who has Celiacs, never has an issue coming here.