Five Guys

4 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

2170 Millennium Boulevard
Cortland, OH 44410

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I’m not celiac, just intolerant but only a couple of months into eating gluten free and having a difficult time with the lack of places I can find to eat. I was so happy when I went to Five Guys and sheepishly ordered a burger with no bun. The young man taking my order asked if it was a preference or an allergy, then asked if I wanted it in a bowl or lettuce wrapped! My day was made!! Then the young lady who gave me my food made sure to let me know my burger was in the separate plastic bag to keep it from contamination and that she made sure the fries weren’t touching my kids sandwiches either. I was so happy! They were so nice about it and actually seemed to know what’s to do!

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I had a Severe reaction. The manager even came from the back to cook the burgers with gloves not sure what went wrong, she may have wrapped another order with same gloves. I’m extremely sensitive.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Was contaminated there though I let it be know I was celiac. Was sick for two days.

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

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More Reviews


Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


Risky - sometimes they change gloves. Often they don’t. Sit where you can watch them make your food. I’m typing this while my companion enjoys my obviously contaminated burger lettuce wrap. It’s peanuts for dinner for me tonight.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


I come here often when I need a good burger and fries! They don’t fry anything other than potatoes so their fries are safe. They grill the buns and burgers on separate surfaces that have a barrier in between them. They always know to change their gloves without me asking when I say I have a gluten allergy. And you can get your burger just in a bowl with no bun or in a lettuce wrap! Both are good. I’ve never been disappointed by Five Guys!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I love five guys but not the price I have not gotten sick here

Celiac

Overall Rating

Review


Not safe at all. I watched the staff handle fries right after touching buns to make hamburgers. Staff did not switch gloves in between fries and making burger. All this happened right after I went through cross contamination safety.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


They give you the option of having your burger in a lettuce wrap, or the option I chose - in a container. Burger was delicious, and fries were amazing.

I’m still fairly new to being gluten free (diagnosed 5 months ago), but every time I’ve eaten out before I’ve ended up being very gassy & had some acid reflux within 2 hours, (which I’ve learned are my symptoms of being glutened from cross contamination), but I’m happy to report I had no symptoms from my meal today.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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