Five Guys

I have eaten here twice, have gotten sick once and the time after I was fine. I saw them change their gloves which was helpful but was skeptical about cross contamination with placing foil on back bar with crumbs. Just be sure to let them know you are Celiac and to keep an eye out for their protocol!

Celiac friendly?

Yes

USE CAUTION! I ate there last night. The girl who took my order was aware of Celiac Disease and assured me they change gloves and use caution. I explained I get violently ill and for how long. She told the first person at their backbar/counter of my Disease (I hate to call it an allergy). As I rounded the counter I immediately noticed how their back bar was full of crumbs and knew I would have to watch them to ensure the crumbs did not touch my food. She put the aluminum down and the bowl on top of it as usual. Then another worker came over, pulled the foil out from under the bowl, flipped it over and waited on my patties And then wrapped the foil over my bowl. I knew this wouldn’t work because now BOTH sides of foil had touched the crumb backbar/counter. I told the manager that I couldn’t eat it and why. He threw it out and made me a new one. The worker that moved the foil then rolled his eyes, shrugged and threw his hands in the air. He clearly has no idea how this disease and cross contamination will affect a Celiac. A person I was with told him that was unacceptable behavior & that I get very ill. Then he yelled at her. Five Guys is generally so good about their practices but this just proves we have to be our own advocates.

Excellent! Always get a burger lettuce wrapped and u can get their fries too. They are careful and wrap the lettuce nicely so it's not a huge mess to eat. I have eaten here probably 100 times and never have I gotten sick!

Celiac friendly?

Yes

They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

Other Characteristics

• Good for dairy-free

As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The only thing they fry are potatoes No seasonings on meats, dedicated side for the meat versus the buns No GF bun but they do offer lettuce wrap, and a bowl option No sauce or additives on grilled vegetables. Only cross-contamination I saw was when building the hamburgers. But very willing to change gloves.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had fries, delicious fries, no problems afterwards. Allergene information at counter! Most is gf when you leave the buns out.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Went here before leaving on a trip. BIG MISTAKE! The lady at the register had a blank stare as we tried to explain to her my Celiac/severe gluten allergy. She spoke to the cook in Spanish. He nodded and said ok, no gluten. Within 10 minutes of eating I could tell I had been glutened. Made my trip miserable but it was my fault. I should have not eaten it. I’m new to this and am still naive to believe people will understand.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good