Five Guys

3 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

830 Eastgate S Dr
Cincinnati, OH 45245

Most Recent Reviews


Celiac

Overall Rating

Review


This restaurant is celiac friendly

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Celiac

Overall Rating

Review


All the workers seemed to be pretty clueless about what gluten is and what to do for an allergy. They told me the fries had gluten (they don’t) because they were fried in peanut oil. Didn’t eat them anyways because obviously can’t trust them. Disappointed in what is supposed to be a safe chain.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Ordered a burger as a lettuce wrap and mentioned that my daughter has Celiac, they changed gloves, cleaned a prep surface, and prepped her food in the dedicated “salad” area. Been there three different times and every time we got the same treatment despite having different folks take our order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


Fries are AWESOME!! Get the seasoning on them. The burger with the lettuce bun is great. Bring it home and toast your own bun. Tell them your GF. They put it in separate bag away from others in your order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 3 years ago read full review

Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I get sick here every time

Updated 8 years ago read full review

Overall Rating

Review


Everything is GF except buns, we which are toasted on a separate surface from patties/hot dogs. They will change gloves and wipe down surfaces if you ask. GF food is served in a separate foil tray and is handled separately from everything else. They were not too knowledgeable about the topic, other than basic handling, which was okay. You just need to watch them to make sure they don't mishandle the food.

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Apparently it’s gluten free and have plenty of options

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer
Symptomatic Celiac

Overall Rating

Review


Love!!!! My go to for lettuce wrapped burger and fries! Never had CC.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


We stopped they took goo care to ensure my wife buger was cook gluten free in a bowl. Fries are always good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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