Five Guys

We just started eating gluten free to a new celiac diagnosis. The general manager, Gregory, was so accommodating. He was knowledgeable about celiac, and even double-checked that his workers change gloves for our order to ensure no cross-contamination. We had bun-less burgers (wrapped in lettuce), fries (cooked in a gluten-free dedicated fryer), and vanilla milkshakes. Update 7/5/18: Our daughter’s dietitian just told us the fries have malt vinegar on them, which has gluten. Very disappointed we won’t be able to have the fries anymore, but we would still go back for the bun-less burger and vanilla milkshake.

When I went here I was told only thing they do different to make gluten free was a lettuce wrap instead of bun. Really wish they would offer a bun as well as know for sure if their fries are gluten free

No issues with gluten with the fries or burgers made in a dish, but other locations have been hit or miss with cross contamination so just be careful when ordering and always mention for a gluten allergy.

Celiac friendly?

Yes

I researched the allergy menu on-line and then ordered a burger lettuce wrap with tomato and pickles, small fries, water bottle. I informed them it was gluten free for an allergy. They did an amazing job and it was a safe, great meal! Just be sure to tell them it’s an allergy so they employ their allergy protocol.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How many gluten-free options does this establishment offer?

— Several

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

since the fryers only cook fries there is minimal risk of cross contamination, unless a bun fell in the fryer. They serve the burgers in a lettuce wrap or foil wrap. Our daughter has celiacs and this is one of the places in town we have never had an issue eating and we have eaten here many times. They often ask if you are intolerant or celiacs and make sure that if it is celiacs it is noted and processed accordingly.

Celiac friendly?

Yes

Dedicated fryer for fries. No gf buns but they wrap it in lettuce. The buns are prepared on a senate grill.

Celiac friendly?

Yes

Will trained and friendly staff. Had my cheeseburger in a bowl; great flavor! Boy have I missed french fries... amazing. Glad I finally tried this place out. I will be back over and over!

Five Guys is one of our go to places for a quick burger. I’m very sensitive and I’ve never had an issue at this or any other location. 👍🏻👍🏻 up for the staff and the fries!

Celiac friendly?

Yes

My 6 year old with Celiac doesn’t LOVE lettuce wraps but Five Guys will put his burger and toppings in a bowl which is more kid friendly. They actually asked me if it was an allergy or preference and when I said allergy they notified all the staff and went above and beyond to make sure it was safe. His food came in a completely separate bag marked with an allergy sticker.

Has been a reliable location for us, note an allergy at time of order and that glove change is needed. As with other stores can watch food prep being done if you need to be certain.

Celiac friendly?

Yes

Been here several times and never gotten sick they are very careful about switching gloves

Celiac friendly?

No

When I went there I asked if there was a protocol for gluten free for a celiac and he had all the right answers. I say him getting buns ready and using the same gloves to touch the fries then touching the inside of my bad that my food was going into. I mentioned that I didn’t feel comfortable eating it and the employee got angry and argued with me so I didn’t want any of my food. This may be a one time occurrence but I wouldn’t risk it.

I get burger without bun and no issues.

Celiac friendly?

Yes

Ate here with no issues and they seemed knowledgeable about gluten “allergy”. I had the lettuce wrap burger and fries.

Celiac friendly?

Yes

The staff was extremely knowledgeable on celiac. When I asked if I could have my burger wrapped in lettuce they asked if it was for an allergy when I told them yes they changed their gloves and I heard with my own ears them ask twice if “this burger was for the gluten allergy” I was extremely impressed. Will be returning

Celiac friendly?

Yes

Always great burger and fries. For me with celiac and very sensitive never a problem.

Celiac friendly?

Yes

The staff kept calling out that it was an allergy order and one person shepherded it through and people called out while they changed gloves and they said the fries were made separately and fresh. I had a choice of lettuce wrap or bowl for the burger and they put all the toppings in my lettuce wrap- a lot of lettuce- started by hand then switched to fork and knife!

Celiac friendly?

Yes

I visited five guys today and I bought their regular fries and Cajun fries ... they were absolutely delicious and 100% gluten free. Fries are the only food that goes into the fryer. I told the staff I was celiac. The cook washed his hands, changed his gloves & did not service the other customers until my fries were ready. I’m SO happy.

Celiac friendly?

Yes

Never had s problem. Im Celiac.

Celiac friendly?

Yes

Five guys does a great job! They always ask me if my lettuce wrapped burger is allergy or preference. When I state allergy they move to a separate work space and change gloves to prep it. French fries are the only thing they fry in the baskets so never a worry about cross contamination!! Best burger around❤️

Celiac friendly?

Yes

Spoke to the manager when i went in and he handled my order specifically. Changed gloves, cleaned surfaces, separate utensils. Definitely comprehensive at this location.

Celiac friendly?

No

Staff is not well trained on cross contamination issues. I watched as the manager/supervisor made and wrapped two regular burgers with buns, then with the same gloves grabbed my container of fries from the top (so her entire gloved hand was touching the fries). My order was clearly marked an allergy. I spoke to the manager/supervisor as she handed me my food and politely explained to her that protocol states that she should change gloves after touching bread products. Her response was “oh ok. I guess I can make you new fries.” I declined and walked out with my food that promptly went in the trash.

Always get fries here with my daughter and I never get glutened. 😊

Celiac friendly?

Yes

Requested GF burger, staff asked by preference or allergy. I stated allergy. Top of receipt says allergy. Cook was training someone and I heard her say- "I used to cry when these came in, (point to food ticket to show trainee 'allergy') she then says "now I just stop everything, wipe down my entire surface and get new utensils and make the burger." I had NO issues, and actually loved the fact I overheard that! Kudos @FiveGuys

Celiac friendly?

Yes

They do a great job at changing gloves and preparing burgers on a different foil sheet. The fries are gluten free and you can get no bun or a lettuce wrap. I never get sick eating here.

Celiac friendly?

Yes

We told the gentleman taking our order that our son was celiac, he added "allergy" to the order and then turned around and told the staff members. Every person changed gloves and I watched to ensure no cross contamination- and there was none. Super friendly and understanding staff, fantastic food and it was safe!

Celiac friendly?

Yes

Just tell them you are celiac and they take every precaution needed. My only suggestion, ask for new condiments for anything that is used with a spreader (mayo) to avoid the cross contact with buns.

Five guys is a great place for gluten allergies!! They have lettuce wraps and their Cajun fries are awesome. Didn’t get sick at all!

Celiac friendly?

Yes

This is the first time I’ve been able to have a burger and fries since I went gluten free! No additives or fillers in the meat, lettuce wraps or bowls available, they’re careful about cross contamination, changed gloves, marked it as an allergy, and BOY it’s so good!!!! Fries are amazing too!!

Celiac friendly?

Yes

The crew here is incredible! They are very kind, knowledgeable and considerate when dealing with my severe gluten allergy. I eat here about once a month and I’ve never gotten sick or had less than stellar service!

Celiac friendly?

Yes

Had a burger and fries here with my own bun. The manager came to the register and wrapped it in foil and packed my food separate from everyone else. I had no reaction at all. Plus it was delicious.

Celiac friendly?

Yes

Staff was very responsive towards my request, I did have to explain which is totally normal, and the man taking my order had yelled out to everyone to clean their hands and change gloves which was very nice. Everything was great, I did have a small reaction but I think it was a cross contamination between my husbands and my food. Overall I’d love to eat there again 😀

Celiac friendly?

Yes

Figured out why I got glutened here, they share the mayo spreader with the buns. Since then, when I order I remind them to use new mayo and I haven’t had a problem. They have also been very friendly and accommodating.

Celiac friendly?

Yes

I only had the French fries. It took a long time to get them and I had to watch closely bc they didn’t seem to fully grasp (or care). I watched them cook it and they washed hands and did a glove change. I didn’t get sick.

I ate a lettuce wrap burger and some fries. They have a dedicated fryer. The staff called my burger and allergen burger. It came in a bag separate from my family. I wasn’t sick at all after...so I call that a win! Warning:Peanut oil used

Celiac friendly?

No

Burgers are safe, fries are safe. Staff did not take adequate precautions to prevent cross contamination despite being told specifics such as change gloves, use clean flipper, etc.. I watched every step and had them make our order again.

Celiac friendly?

Yes

just like other 5 guys restaurants, you can get gluten free here in a lettuce bun or box but i always prefer the box just in case. the same person served me and made my order with clean gloves!

Celiac friendly?

Yes

I have eaten here twice, have gotten sick once and the time after I was fine. I saw them change their gloves which was helpful but was skeptical about cross contamination with placing foil on back bar with crumbs. Just be sure to let them know you are Celiac and to keep an eye out for their protocol!

Celiac friendly?

Yes

They have always been prepared as soon as I say I want a bun less burger. They clarify if it's an allergy or preference. I see them educating their workers that aren't as aware of the process. They only have limited ingredients with gluten so cross contamination is less likely. Never been sick.

Celiac friendly?

Yes

Thanks 5 Guys! Lots of gluten free options and toppings and the fries are gluten free in their own fryer. Knowledgeable staff in the kitchen. Will definitely be back.

Celiac friendly?

Yes

The manager of this store is stellar. She took our order, labeled it ALLERGY, and told everyone else not to touch it. She prepared the order herself and seemed to be very knowledgeable about cross contamination. Five Guys is usually a good experience for us, and this was our first visit to this location. Given the care and attention paid to us, this will not be our last. They really made us feel comfortable with the food prep.

Celiac friendly?

Yes

Excellent service. I am a sensitive celiac. Before ordering, I asked what precautions they take for a wheat/gluten allergy. The gal at the front was very knowledgeable. She assured me they are properly trained and that one employee would be in charge of my burger in a lettuce wrap. I watched him switch his gloves multiple times and take all proper precautions. No ill effects. They said the fries at this location are NOT gluten free.

Five Guys restaurant chain is always awesome and I have never gotten sick no matter the location. Huge bonus - you can est the fries! Fries are the only thing in their fryers so they are Gluten Free. You can order a burger either lettuce wrapped or unwrapped and add all your wanted toppings. When ordering tell them it is for a gluten allergy and they take it very seriously. They take all proper precautions to help minimize any cross contamination.

Celiac friendly?

Yes

Eh. GF safe but just overpriced burgers or hot dogs with no buns at all under fluorescent lights. If you like a burger wrapped in lettuce or a hot dog on a paper plate then go for it. Not a good experience.

Celiac friendly?

Yes

Marked me as a gluten allergy, changed gloves and she made sure to tell the kitchen. So yummy too!!

Celiac friendly?

Yes

Staff were great! The manager was very kind to ensure they could handle my food with care and wrapped the burger in a lettuce wrap. The fries are also in a dedicated fryer!

No dedicated area, I had to all them to change their gloves before making my lettuce wrap and still got very Ill.

Celiac friendly?

No

Fries tested gluten free with my nima, bacon burger tested positive for gluten.

Celiac friendly?

Yes

AWESOME!! Had plain fries and a cheeseburger wrapped in lettuce with onions. Did not get sick at all. Plus the burger was so tasty!! I have celiac disease. So far in Ocean City Maryland has been super hard to find someplace open that's gf this time of year. I highly recommend Five guys as they are gf at home in Pittsburgh PA also 😁💗

Celiac friendly?

Yes

Dedicated to not contaminating my food. Burger and fries were fantastic

Celiac friendly?

Yes

I watched them prep the GF burgers and they do a very good job of avoiding cross contamination. Good protocols in place. If you are unsure watch the prep.