We just started eating gluten free to a new celiac diagnosis. The general manager, Gregory, was so accommodating. He was knowledgeable about celiac, and even double-checked that his workers change gloves for our order to ensure no cross-contamination. We had bun-less burgers (wrapped in lettuce), fries (cooked in a gluten-free dedicated fryer), and vanilla milkshakes.
Update 7/5/18: Our daughter’s dietitian just told us the fries have malt vinegar on them, which has gluten. Very disappointed we won’t be able to have the fries anymore, but we would still go back for the bun-less burger and vanilla milkshake.
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent