Five Guys
5 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
1314 Commons Dr #5040
Geneva, IL 60134
Most Recent Reviews
Review
Staff is super accommodating. Asked for my burger without a bun and asked if it was a preference or allergy. When I said allergy everyone changed gloves and cleaned all the surfaces down. One employee even reminded a newer employee not to touch any buns or he would have to change his gloves again. Gave me my food in a separate bag from my husbands regular burger.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good for lunch
- Good for takeout
- Offers delivery
- Offers online ordering
Review
they messed up our order multiple times in one order. they put my food in the same bag as my non gluten free family. and they didn't notify me that their cheese wasn't gluten-free. I will not be ever eating there again. hopefully their carelessness doesn't get me sick.
Photos
More Reviews
Review
They were great, understood what I needed, wore gloves when they made my hamburger, even had a designated part of the grill for hamburgers to be cooked so there was no cross contamination. We'll definitely go back.
Review
Heard rave reviews about five guys and their gf options. Went in and talked to the manager about cross contam and making sure everything was okay to eat. Not one person in the place had any idea what I was talking about. Needless to say we walked out and won't be returning.
Reviews of this Chain
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Apparently it’s gluten free and have plenty of options
Safety
Safety Feature Ratings
- Dedicated gluten-free fryer
Review
Love!!!! My go to for lettuce wrapped burger and fries! Never had CC.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
We stopped they took goo care to ensure my wife buger was cook gluten free in a bowl. Fries are always good.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
Quality & Quantity
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info