Five Guys

5 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available.
Reported GF menu options: Burgers, Fries
66% of 3 votes say it's celiac friendly
1314 Commons Dr #5040
Geneva, IL 60134

Top Reviews


Celiac

Overall Rating

Review


Staff is super accommodating. Asked for my burger without a bun and asked if it was a preference or allergy. When I said allergy everyone changed gloves and cleaned all the surfaces down. One employee even reminded a newer employee not to touch any buns or he would have to change his gloves again. Gave me my food in a separate bag from my husbands regular burger.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

Celiac

Overall Rating

Review


they messed up our order multiple times in one order. they put my food in the same bag as my non gluten free family. and they didn't notify me that their cheese wasn't gluten-free. I will not be ever eating there again. hopefully their carelessness doesn't get me sick.

Updated 6 years ago read full review

Not celiac

Overall Rating

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Dedicated Fryer
  • Fries

Categories

  • Dairy-Free Friendly
  • Delivery
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout

Photos


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More Reviews


Overall Rating

Review


They were great, understood what I needed, wore gloves when they made my hamburger, even had a designated part of the grill for hamburgers to be cooked so there was no cross contamination. We'll definitely go back.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Heard rave reviews about five guys and their gf options. Went in and talked to the manager about cross contam and making sure everything was okay to eat. Not one person in the place had any idea what I was talking about. Needless to say we walked out and won't be returning.

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Never had a problem here. Staff is knowledgeable and changes gloves when made aware of GF needs.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Review


Great staff! Changed gloves without asking to prepare lettuce wrap burgers and handled our food separately.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


Always have great experiences with the Five Guys chain! Cashier was super helpful and used clean gloves/ bagged my food separately from others.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Review


When I am craving a burger and fries this is my go to - I usually get it lettuce wrapped and the fries are the best! No CC in the many times I have eaten here -

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Staff completely clueless on how to accommodate for Celiac. They would only use topping from common containers, therefore I only ate fries. Hugely disappointed in this location.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info