Five Guys

I told him I had a “gluten allergy” he yelled out to everyone to have it cooked separately and even bagged it separately from everyone else’s order

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I could see that the buns are on a separate grill from the burgers and the fryer is only used for their fresh cut fries! Lettuce wrap or bowl available, and they asked if it was for an allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Friendly, helpful staff! Good burgers!

Celiac friendly?

Yes

staff was very knowledgeable about celiac disease and knew exactly how to prepare the food taking into account cross contamination.

Celiac friendly?

Yes

Staff were really friendly and glad to help. Great pit stop on a long road trip

Always awesome!

Celiac friendly?

Yes

Always feel safe when I eat here. I get a lettuce wrapped burger with fries and have never had issues. Great quick option!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Husband and I (both celiac - he’s symptomatic, I’m not) ate just one order of fries together. We told the employee about having a gluten allergy and asked them to change their gloves. Unfortunately husband was glutened, so we won’t be going back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Halal friendly

The Plattsburgh crew is attentive and diligent when it comes to precautions. Both lettuce wraps or burger-in-bowl options are available and the fries are completely gluten free -- the fryer is for fries exclusively. I was told they assume celiac or a gluten allergy whenever a lettuce wrap or bowl option is ordered. The same holds true for ordering online or through their app. As an added precaution when ordering online, I always add "Gluten Free" to my first name so it's obvious: Gluten Free Mary, Gluten Free Bob, etc. I've never had an issue here, thankfully.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

When I mentioned I was gluten free they assured me the burgers are cooked on a dedicated grill and fries in a dedicated fryer. They washed their hands and changed their gloves often while making my order and put the fries in their own bag, just in case the bottom of the burger foil had cross contamination on it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They had some familiarity with gluten restrictions. I told them I had an allergy and asked them to prep the burger on a separate surface. She also said she’d change her gloves before prepping.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat