I let the gentleman taking our order know that I have celiac disease when I ordered my burger. He offered it in a bowl or a lettuce wrap. Then it was put in a bag separate from the other burgers ordered so there would be no cross-contamination. At this location, they did everything right! Separate utensils when cooking, no contact with buns for other sandwiches, separate bag. I really appreciate the effort here!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Five Guys does not use any wheat products in their fryers so the fries are not cross contaminated.
— Gluten-free items are marked on the main menu
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent