I let the gentleman taking our order know that I have celiac disease when I ordered my burger. He offered it in a bowl or a lettuce wrap. Then it was put in a bag separate from the other burgers ordered so there would be no cross-contamination. At this location, they did everything right! Separate utensils when cooking, no contact with buns for other sandwiches, separate bag. I really appreciate the effort here!
I eat at five guys constantly as they are always careful with my allergy. For the first time ever at a five guys I got glutened at this one. I didn’t eat the mayonnaise cause it had obviously been scooped out of a container that had gluten in it and put into a ramekin. I guess the other condiments were also cross contaminated as I became very sick. They might be good sometimes but this crew did not take it seriously.
Had an entire procedure, changed gloves, and assured me they follow allergy/gluten guidelines seriously. Fries are entirely gluten free and have their own fryer! Got an iceberg bun and it was juicy and delicious. Always nice to find a fast food option that’s safe. Did not get sick! Would recommend.