They are so good about changing their gloves and taking care of those with food allergies. The manager on duty told me that they have made it standard practice to change their gloves whenever someone orders a lettuce wrap or bowl out of an abundance of caution. As a celiac, I appreciate that more than anything. I feel I would be safe because of that statement to order online.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Fabulous service!!! I told them I had a “gluten allergy” (easier to explain than celiac) and he instantly assured me they’d change gloves and clean the surface. They have a dedicated fryer just for fries and the patty is GF. Didn’t get sick! Highly recommend.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Ask for a burger in a bowl or wrapped in lettuce. Tell them it's an allergy and they will change gloves and clean work surface.
Had no problems here, the staff was trained and made excellent food fast and we'll for me, changing everything as to prevent contamination!
Yes
When I asked for no bun, they offered a lettuce wrap and asked if it was for an allergy. I said yes and they alerted the kitchen staff. I got a cheeseburger and fries. I added onions and pickles. They have a good selection of toppings. I didn't get any sauces and didn't ask if the mayo was gluten free. They do have ketchup and A1 sauce.
Installs the cheese wasn't melted but was melting. Not sure if that was from the coolness of the crisp lettuce. But the cheese was all melted by my second bite. The lettuce was good; it held together through the whole burger. The burger was generous. It's a bit pricy. Back in California, a similar chain would charge $3 but it was about $6 here.
The fryer is dedicated to fries. They have no breaded or battered items. The fries were really good. My wife loves them as much as her all time favorite fries. Maybe I won't have to get her "drive through" in the future. They left the potato skins on the fries. And they were cut thicker. I really felt like I was eating potatoes.
Yes
Like all other Five Guys, you can easily get a delicious gluten-free burger without a bun as a lettuce wrap, or just with meat and your chosen toppings. Just share that you have an allergy and they will take extra care in preparation.
Yes
Thank you to those who reviewed this location. I’m from Connecticut and not all our locations treat gluten free as safe.
I was very happy they went above and beyond for me - every person knew I was the “allergy” and they kept reassuring me - they were extra cautious with my burger bowl and fries
— Very
— Most/All
— Excellent
Our order was fouled up, but quickly corrected. The burgers were good, not great. The fries were great and plentiful.
— Somewhat
— No gluten-free information on the menu
— Some
— Average
— Somewhat
— Some
— Average
— Very
— Most/All
— Excellent
They take extra precautions for allergies! Fryer only has hand cut potatoes in it so fries are gluten free, very greasy but delicious!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent