Awful experience! SHITTY SERVICE and I WAS GLUTENED. I ordered a pumpkin spice latte drink that didn’t list any gluten based ingredients yet the bottom of the glass has crumb like residue in it when I finished. Additionally I ordered something that states it can be made gluten free and it definitely was contaminated! Should’ve listened to the reviews. PLEASE DONT GO!
Food would ideally taste good, a few options and glutenberg beer, cider, and wine. Unfortunately, staff is not at all trained on how to handle allergens from the bottom up to the manager so it’s not somewhere to eat if you have any serious food allergies. Waitress checked for gf bun, regular one came out on plate with a runner and in one bite knew it was wrong or too normal. Waitress didn’t know what to do, got manager and runner to check and didn’t know for 5-10 min. Then took away plate and brought back correct sandwich and asked if an epi pen or something from cvs would help. Didn’t end up charging but clear staff needs allergen training before it gets more serious than a couple of days of discomfort. :-/
Limited GF options. I informed them that I could not have gluten and had celiac disease and ordered a Caesar salad without croutons. She said it was no problem and could be done GF. Ate salad and as I was finishing, my daughter pointed out that there was a crouton at the bottom of the bowl. Would not recommend.
As others have said, while many items are marked GF, they are not celiac-safe / safe from cross contamination. They don't have a separate fryer which knocked out a lot of items unfortunately. Also didn't feel like my waiter was particularly knowledgeable about potential cross contamination issues.
Although the menu says gluten free on certain items, the items are not necessarily safe from cross contamination. I asked about the chilaquiles on the brunch menu & was told that the chips are cross contaminated even though it is marked GF. When I asked about alternatives, the waitress suggested another item without any GF marking/option. I ended up ordering the pork belly tacos with corn tortillas, and confirmed with her when they came that they were indeed corn. Overall, it seemed like I was the only one insuring my meal would be safe, and at brunch/lunch, there weren’t many alternatives. (south end location)
Many of the “gluten” options are NOT celiac safe. I got the steak which is clearly labeled GF and got extremely sick before I left.
They had gluten free options marked on their menu. I got the chicken curry and thought it was great. There were several things I wanted to try so I will definitely be back!
The actual food I had (tuna tacos) was definitely worth 5 stars. HOWEVER, they were supposed to be on corn tortillas to make them gf, but they came to me on flour tortillas. Luckily I recognized they weren’t corn tortillas and didn’t eat them. By the time they remade the tacos, the other people I was with had already finished eating. On the proper tortillas, were worth the wait and did not make me sick, but it seems like my experience wasn’t the first time such a careless oversight had occurred.
Five Horses must have changed something since the first batch of bad reviews. In the last year and a half, I’ve eaten here about 6 times and have never had a reaction. There was a moderately close call where the waiter didn’t know that the pork belly was fried and therefore not gluten free, but the chef recognized the error and modified my order accordingly. Plus, the servers are great, didn’t make me explain myself, and immediately knew what celiac disease implied. Great place.
I tried to order a burger but was told "making it gluten free" was sans bun, not a gluten free bun. Question the fried chicken labeled gluten free and was told it was a typo. The tots are listed as gluten free but are in a shared fryer. Don't trust them.
Their menu items say GF on some or can be made GF on others. Servers have no idea what Celiac is- they insisted that MA standard is that they can use the same fryer because it kills the gluten. #1, you can't "kill" gluten, it's not alive. #2, unless they crank the fryer up to 600 degrees for 1/2hr (they don't/can't), it doesn't dissolve. They are NOT celiac friendly. If you must eat there, get the steak taco without the avocado sauce (eat at own risk), or the mezze plate (hummus) with veggies instead of pita. ::sigh:: when will all restaurants be educated on this disease!???!?
Not really gluten free and wait staff was ill informed. Manager didn't get it either. Stay away.
gluten free = bok choy and brussel sprouts as your snack options. very few gluten free options left me disappointed... only 3 entree options. Either embrace your inner cow or pick somewhere else
This place bums me out because i like the atmosphere and i know they've got (or had) good chefs. Along w being celiac, I cant do dairy. The menu here clearly labels for allergens and the staff is knowledgeable. They arent either able or willing however, to attempt to accomodate their menu to meet different dietary needs. Basically i was left to eat a mound of quinoa, bok choy and baby carrots. All were fresh, but the "grazing plate" is boring and lacks flavor. This frustrated me and i havent been back in over a year. They had great wings i used to go for a lot, but were changed off the menu. Recommend for gluten sensitive/celiac...but not if have dairy or other issues as well.