Food Factory

Review by lawilson

44 College Road, Fairbanks, AK 99701
4 years ago

Safety

Celiac friendly?

No

Review

Celiacs beware! Do not eat here if you have a severe gluten intolerance. We ate here when our power was out after a big winter storm, and I wish we had gone somewhere else. They did give me a gluten free bun for my turkey burger, (no dedicated gluten free menu) but it was extremely dense and bland. The burger itself was less than a quarter inch thick, and seemed as if it had been frozen before it was cooked. Everything actually seemed like it had been frozen first actually. We ended up getting our order to go after a wait of 90 minutes, because our 18 month old couldn't handle it anymore. When I got home and opened my to-go box, I discovered that they had put the fries in right next to my gluten free burger, and the fries are not safe as they are fried with other wheat-containing foods. The waiter was very friendly, but not very willing to discuss menu options with me, and also accidentally charged us for a different tables order instead of our own. Overall, we will never go back. I thankfully did not have a reaction, but I consider it a miracle.