Review of Fratello's

Very confused- reviews of this location are amazing yet I didn’t feel safe eating here. Do not order a salad! The worst of my experience was after informing the staff I have a gluten and dairy allergy and cannot have cross contact, I received a salad with bits of cheese not once, but three times! Once is a mistake, 3 times is just not okay. The manager informed me that she “was not surprised to hear of the bits of cheese since the prep station for salads are all together and the girls are making it all at once.” If she was not surprised why didn’t she notify me ahead of time when I specifically said I couldn’t have cross contact!? Was super nervous to continue the meal, but for my family’s sake I took their word that the kitchen is different than the salad prep. Got chicken with broccoli and penne with olive oil, it was just okay but thankfully I didn’t get sick. Wouldn’t rush back

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average