Freshii

We stopped going there a few years ago after watching how they prepare the food. Their set up allowed for cross contamination and they were unwilling to effect any changes to make things safe. For example, they had gluten and nut based toppings on a shelf above the other toppings and I watched how as the staff prepared the meals how easily these toppings could cross contaminate everything else.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Location is deemed unsafe for celiacs and people with other food allergies. I think it is a chain-wide issue with how the food prep area is set up. We were regulars but no longer. I watched as the prep person grabbed handfuls of toppings ( crispy wontons, sliced almonds) from the bowls above the main toppings and then saw same toppings rain down into the food below. The staff did not understand how serious this was. HQ was even worse with their response. I will never eat at any Freshii ever again until they make vast improvements with how they handle high risk allergens.

Celiac friendly?

No

Got a rice bowl. No idea yet about actual GF but it was ice cold rice with Luke warm chicken - maybe it’s supposed to be more like a salad rice bowl?? Tasted ok- just hope things are being kept at proper temp!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Every Freshii is the same (check other reviews) but I’ve specifically asked the manager of this place how they prepare the food and he told us that it is on purpose made not to have any cross-contamination (the chain of people who prepares what is dedicated to no cross-contamination).

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Offers delivery
• Offers online ordering
• Offers outdoor seating

The menu offers gluten-free salads, bowls, a soup and smoothies. All the ingredients are listed on the menu so it’s easy to know what is possible (they write GF beside options also). Very tasty and healthy. Prices are fair. Love the fact that you can choose a variety of ingredients. The only reason I didn’t put 5 stars is that I’m not 100% sure if there isn’t any cross-contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Offers delivery
• Offers online ordering
• Offers outdoor seating

They have dedicated GF items on their menu. I just had to tell the cashier that I have coeliac disease and he already changed his gloves and showed me my options. Food was ready to take out fast and I didn't got sick. Good healthy, filling and tasty option.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I have not gotten sick here and eat here frequently. There are several items that are gf and they are all delicious but there are not many. Their burrito bowls are wow. Great place for a quick light healthy lunch. Their coconut chia parfaits are also delish and good for a quick breakfast. They serve bottled and fountain drinks. Their taco soup is also amazing but needs the taco chips and one other item(don’t remember right now) removed and then it is safe.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good