Freshii

We stopped going there a few years ago after watching how they prepare the food. Their set up allowed for cross contamination and they were unwilling to effect any changes to make things safe. For example, they had gluten and nut based toppings on a shelf above the other toppings and I watched how as the staff prepared the meals how easily these toppings could cross contaminate everything else.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Location is deemed unsafe for celiacs and people with other food allergies. I think it is a chain-wide issue with how the food prep area is set up. We were regulars but no longer. I watched as the prep person grabbed handfuls of toppings ( crispy wontons, sliced almonds) from the bowls above the main toppings and then saw same toppings rain down into the food below. The staff did not understand how serious this was. HQ was even worse with their response. I will never eat at any Freshii ever again until they make vast improvements with how they handle high risk allergens.

Celiac friendly?

No

Always a good alternative to fast food. The food is delicious and healthy. Most dishes can be made gluten free. The bowls are both filling and nutritious. The chain has changed some of the labels for gluten free so it more difficult to navigate the menu. Too bad this my favorite chain accross Canada.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout

A solid choice for healthy fast food. You can customize your order, add or subtract any ingredient you like. The app for ordering often notes if there are potential allergens, and the employees are helpful in noting what is and isn’t gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Offers online ordering

Several GF options. Seems safe. I got a Texas bowl with chicken. Baja, Bamboo, and Mediterranean bowls were also GF, but they were out of quinoa today.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Got a rice bowl. No idea yet about actual GF but it was ice cold rice with Luke warm chicken - maybe it’s supposed to be more like a salad rice bowl?? Tasted ok- just hope things are being kept at proper temp!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Every Freshii is the same (check other reviews) but I’ve specifically asked the manager of this place how they prepare the food and he told us that it is on purpose made not to have any cross-contamination (the chain of people who prepares what is dedicated to no cross-contamination).

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Offers delivery
• Offers online ordering
• Offers outdoor seating