Location is deemed unsafe for celiacs and people with other food allergies. I think it is a chain-wide issue with how the food prep area is set up. We were regulars but no longer. I watched as the prep person grabbed handfuls of toppings ( crispy wontons, sliced almonds) from the bowls above the main toppings and then saw same toppings rain down into the food below. The staff did not understand how serious this was. HQ was even worse with their response. I will never eat at any Freshii ever again until they make vast improvements with how they handle high risk allergens.