I'm generous with a three star rating. Food was ok. Staff seemed put out when having to cook my food separate bc of a food allergy- in my book, don't advertise it if you aren't going to provide the service willingly. Store maintenance was minimal- lots off food on the floor (probably because customers have the ability to "stack" everything in their own bowl so it's custom) -- so that is to be expected but hopefully minimal. Only two sauce choices- a hot and a sweet and sour for gluten free conscious customers- which neither are for me. Lots of choices for proteins, veggies, and whatnot. Bottom line: not the best Mongolian BBQ I have been to- but to each their own!
with being able to choose everything you put in your bowl, you can be sure there isn't any gluten in your dish. However, they do heat up noodles on their grill that all other food is cooked on (for those with severe allergies). I eat here ofter.
Food was good.
Common grill space with common grill tools for all food (as far as I could tell), so cross-contamination would be very possible.
— Not at all
— Some
— Good
I got sick…Ate here with the make your own bowl option. Only added things explicitly labeled gluten free. Chef changed his gloves and cleaned the grill for me. The waitress came to check with me to ask whether canola oil was okay. Everyone seemed concerned and careful, not an environment where it’s really possible to mitigate cross contamination, since everything is made on the same grill. Do not recommend for celiacs.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
They are not knowledgeable about gluten free beyond what’s marked on the menu. They don’t have a separate grill anymore so your food will be cooked on the same grill as all the gluten items. Maybe ok if you’re not celiac but I had to pass :/
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
Food was excellent - flavors, freshness, and hygiene surpassed expectations . They had labeled all the gluten free options but when it came to preparing it on the grill, there was gluten contamination despite letting the managerial staff know. Eat at your own risk!
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
I used to love this location. They always cleaned the grill for me and were cautious about where my food was on the grill. They recently changed the sauces. The only gluten free sauces now are a garlic pesto, hot chili and a cheese sauce. GROSS.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor