A gluten friendly place with lots of selections and well labeled. Staff knowledgeable as well. It's a keeper.
Yes
Cooked to mush!!! Should be barely stir fried...some what crisp. It was ok, if you have no other food in the house. Will not order from them again.
No
If you like a variety of choices, you will be disappointed. They should not be allowed to be on the gluten free list (promoting a GF menu). They have one sauce that is GF, and a couple that are 'slightly gluten free'... How it can be slightly GF is confusing. Either it is or it isn't. However, if you like stir fry and don't mind a tomato based sauce, it's an ok choice.
We just tried to eat at the Forum location in San Antonio, TX. Not being our first rodeo, we asked for the manager to explain how GF worked there. He informed us that they had no gluten-free sauces. He explained that Genghis Grill had "gluten-friendly" sauces, which he said meant they had less wheat than others. You can't really make Mongolian BBQ without sauce, so as far as I'm concerned Genghis Grill has no place in a GF list.
Food was good.
Common grill space with common grill tools for all food (as far as I could tell), so cross-contamination would be very possible.
— Not at all
— Some
— Good
I got sick…Ate here with the make your own bowl option. Only added things explicitly labeled gluten free. Chef changed his gloves and cleaned the grill for me. The waitress came to check with me to ask whether canola oil was okay. Everyone seemed concerned and careful, not an environment where it’s really possible to mitigate cross contamination, since everything is made on the same grill. Do not recommend for celiacs.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
They are not knowledgeable about gluten free beyond what’s marked on the menu. They don’t have a separate grill anymore so your food will be cooked on the same grill as all the gluten items. Maybe ok if you’re not celiac but I had to pass :/
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
Food was excellent - flavors, freshness, and hygiene surpassed expectations . They had labeled all the gluten free options but when it came to preparing it on the grill, there was gluten contamination despite letting the managerial staff know. Eat at your own risk!
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
I used to love this location. They always cleaned the grill for me and were cautious about where my food was on the grill. They recently changed the sauces. The only gluten free sauces now are a garlic pesto, hot chili and a cheese sauce. GROSS.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor