Instant mistake even with a corporate “gluten sensitive menu”. Don’t go.
We came specifically for a gluten free cheeseburger for my picky kid. They advertise having one on their gluten sensitive menu but they do not. They didn’t tell us until our other food was made so my kid literally just ate a side of fruit and a side of rice. I spoke to the manager and told them to change their menu immediately. The manager was kind but in general the staff seemed annoyed by us. We will not eat at Gordon Biersch again.
Spoke to person on the phone and she told us that there could definitely be cross contamination.
Disappointed that this restaurant doesn’t offer better GF options - they don’t even have GF buns for their burgers. I get that they brew their own beers, so it would be difficult to offer a GF beer, but they don’t even offer a cider. They have a “gluten sensitive” menu that states, “If you have extreme allergies or have celiac disease, this may not be the menu for you.” It’s great that they’re honest, but frustrating that they can’t be more accommodating to their guests with food intolerances. The few GF non-salad entrees that they do offer are smothered in butter and/or cheese. Their Gorgonzola Pear Salad is good (I have to request no cheese, which removes a key part of the salad, but I enjoyed it nevertheless). Overall, I do not recommend.
Really not great. Called ahead - phone voice said lots of options. Got there... gf menu under revision, none available but the server will know... server was not knowledgeable. Server consulted with chef and came up with lots of “leave out the gluten” options (I.e. leave out the bun, tacos w/o shells, etc.) and salad. Disappointing. Asked for rice instead of taco shells, charged for a side. Seriously? You can do better. Go find good gf food or a kitchen that can be more creative and keep you safe.
They do have gluten free bread but not a lot of options beyond that. Maybe go elsewhere if celiac.
There are several things on this menu that could be adapted to the gluten free lifestyle. Their house bbq is made with their beer so that isn’t something gf can have. I was told that they had a customer that had the food tester and couldn’t eat here so a hard core celiac would have difficulty. I am able to be in a cross contaminated environment and not get so sick as this woman would probably have gotten. Excited to eat my meal! My server was so sweet as I felt upset my first time traveling being gf - feeling grateful to get a good meal with kind service!!
Gluten free menu is extremely limited. If they cared at all, they could at the very least have gluten free buns for burgers. That’s not hard to do these days. But that’s not even an option at GB. If you have a child that’s GF just plan on eating somewhere else.
Don't go to this place. We ordered a gluten free burger for my son and they did not get it right despite having a gf menu. It is also overpriced for mediocre food. Avoid.
Dedicated GF menu and waitress was very knowledgable. Got a Cobb salad which was huge!
There is a dedicated gluten free menu which consists of salads and $30 entrees. They stated that the wings are fried in the same oil as everything else but the oil is special and doesn't cause the gluten to cross contaminate. I chose a salad which was huge but was lacking in taste.
I had called ahead to find out if they could accommodate my Celiac diet needs. They had assured me that they could so I was disappointed to see the rather scary warning on the gluten free menu that if you were celiac, this probably wasn't the menu for you. Thinking I was going to have to skip dinner, I talked to the waitress who assured me they use separate pans, utensils, and kitchen space for the gf items. We risked it, and I'm so glad that I did. Dinner was delicious. So, is this restaurant Celiac Friendly? Sort of. The menu says no, but if you get the right waitress and you are careful and vigilant, then I think it is.
Not a local chain by far. Do not prepare food items in separate area or separate surfaces, grill space, or fryers
Not very many options on gluten free menu. Also, not sure if they understand gluten allergy. The chef needs to understand they need to change their gloves while preparing good for cross contamination. It was very good !
I rated this establishment 2 because our 1st experience was pleasant. The waitress made sure the kitchen understood my allergies etc and our service was good and timely. This 2nd experience was puzzling and disappointing. The waiter was lackadaisical but said he fully informed the kitchen no gluten or dairy. Needless to say this did not happen. I can only assume that both were in my meal since I found evidence of cheese on my kale salad. Right after finishing I had to run - if you know what I mean. I'm not sure I'll be returning.
after arriving and being told they didnt have a gf menu, we listened as the hostess rattled off the salads and which dressings NOT to order, and then the list of sandwhiches we could have without the bun. we asked what beer we could have and were given a choice of Ace Pear Cider. We left
Yes, they have a gluten free menu, but it clearly states on the bottom of the menu they are not responsible for what is printed to be 100% accurate.. So I got a stupid salad. I can't risk cross contamination.. Bummer.
I was happy to see a gluten free menu here but my server was completely clueless about what that meant. I felt a little nervous by her reaction so I asked to speak to the manager who did come over but seemed annoyed. My friend ordered a salad and I ordered the same except gluten free. When it came out, the server had no idea which was which. When I asked if the bacon had been cooked in a clean pan (& not with anything gluten) she again looked at me like I was crazy. Salad was decent but not a great experience.
Wow. Great service and they will cook off menu for you. I had a salmon that was to die for along with veggies that were over the top! Cheif did a special salmon for me. Then our waitress suggested ice cream with Carmel and spiced pecans for desert for me. Big hit. We will be back!!!