Do not go to the Grand Lux Cafe if you have a TRUE GLUTEN ALLERGY or any other type of ALLERGY!!! Grossly incompetent!! They are liars!!! Not safe!!! My six year old son has Celiac disease. Prior to going there we called to check if was safe for my son and they stated it was. They even bragged about how they have a separate food prep area. When we were seated at the table we alerted our server that my son has a gluten allergy and again we were told it was safe. When they brought the food to the table we alerted them again and again we were told how safe it was. Prior to ordering dessert the server even doubled checked with the manager and again we were told it was safe!!! Guess what?45 minutes later my son is throwing up and in excruciating pain!! They definitely failed my son!!! Please take this as a WARNING for anyone who has Celiac or any other type of FOOD ALLERGY to stay away from the Grand Lux Cafe!!! They clearly lack the proper training, education, leadership and empathy to keep their customers safe from harm!!! If it happened once it will happen again!!!
Again this place is not safe!!! If you have celiac or any other food allergies!!! Avoid at all cost no matter what they say!!! It’s just not worth the risk!!!
— Not at all
— Gluten-free items are marked on the main menu
Service not great at all. The food was average at best but I had no issues and the menu is clearly marked.
They have gluten free buns for sandwiches. The salad was good as well!
Atmosphere great! Servers well trained on allergy issues. Helpful checked about possibility of wheat in Turkey Burger. GF french fries are amazing. Rolls for sandwich/burgers are soft NOT crumbly and delicious. I have had great experiences on several occasions.
Found a regular noodle in my GF pasta. Got very ill. Restaurant says they have no idea how it happened and made me a new entree, which I took to go and have no intention of eating. They really should have just not charged me, but instead, I get to be sick while on a business trip. Manager claims they're careful, but if they were, there wouldn't be wheat-full linguini in my corkscrew GF pasta dish!
Highly NOT recommended for celiacs or very sensitive intolerants!!
The servers are very educated on all kinds of allergens, but specifically wheat. They have a dedicated gluten free menu. The food is amazing!!!! I'd highly recommend the chicken and avocado salad with the molten lava cake for dessert!
Great food- menu marked gluten free options.
— Gluten-free items are marked on the main menu
My boyfriend has celiac and we eat here all the time with no reaction!! It’s great and the staff is very well informed about allergies and know what to recommend. We both love eating here! He usually gets the pasta and so far no reaction
Ate here twice. First time was fine, egg white omelet. The second time, also an egg white omelet, I was sick. Not full blown reaction but definitely a cross contamination reaction. Eat at your own risk.
Gluten Free items listed on the regular menu. Server was knowledgeable about preparation and ingredients (knew which salad dressings were GF etc). I had the Chopped Salad; reasonably tasty but nothing special.
Server ignored my request to mark ticket allergy/celiac however I was only getting a salad and reassured me that gloves were changed every time before making a salad so no croutons cross contamination. Also changed dressing to make salad gluten free and brought plate separately from the ones with bread.
I would have given 5 stars, because it is usually so good. Last time I ate there, though, the lettuce was rusty. It was 11:30 AM, probably left over the evening before, and should have been thrown out. The toppings on the salad were beautifully displayed and tasty, but the lettuce had an off taste.
Terrible experience tonight. We went for dinner with a group of friends, focusing on tweens. We were told ahead of time that the kitchen could accommodate gf. My celiac diagnosed daughter ordered pasta labeled gf from the menu. When we clarified cross contamination practices we were told that the gf pasta is cooked in the same water as all other pasta! Why bother? I cancelled our meals. We left to find another restaurant so that my daughter didn’t have to watch the rest of the group eat without her. Extremely disappointed. I don’t recommend this restaurant for diners with gf needs.
I have Celiac Disease and after reading reviews and speaking to the restaurant we decided it sounded like a safe place to eat. It was very clear after speaking to our server that she didn't understand the seriousness of Celiac and was not knowledgeable at all about the Grand Lux gluten free options. She was dismissive when I asked if the fries were cooked in a dedicated fryer and not willing to check with the cooks. My salad was served with dressing that contained gluten, I sent it back. The salad came back with the gluten free dressing on the side but the salad had a giant cracker inside of it. There was one mistake after another. Even my Mother was served the wrong meal, thankfully she isn't gluten free. I ended up taking my meal to go and throwing it away when I got home, I didn't feel safe eating it. Very disappointing experience
Had a very nice breakfast here- we did off the menu vs buffet. Menu was clearly marked, and waitress was knowledgeable. She even offered me a GF burger roll with my breakfast since they didn’t have GF toast.
I expected more GF options with such a large menu. Notified server I have CD and required a GF meal. Ordered house salad, rib eye, mashed potato and asparagus. The server said the only dressing for the salad that was GF was the blue cheese (which I thought was odd). Went with oil and vinegar. My entree arrived with two huge fried onion rings on top of the steak so the whole meal had to go back. My husband and daughter were about 2/3 done with their entrees when my replacement arrived. The meal was tasty. My daughter ordered their famous beignets (aka torture). When the beignets arrived, our server put dessert plates in front of the three of us. Really?? Although the correction was made, the meal was good and I didn’t get “glutened”, I expected a bit more attention to detail. Word to the wise, be very specific when ordering.
Went to the Palazzo GLC. Extensive menu, however if you dont want a burger, salad or pasta, from the regular dishes there is not that much gf choice. Fries not gf. It was ok, but nothing special. No reactions though, so thats the main thing.
Our experience was okay, not great. They do have gluten free options, but we didn't get any of the fancy stuff others are mentioning as they are not on the menu and must have been specially prepared. Our server wasn't very knowledgeable and she didn't care. The food was decent, but not outstanding. You can find better gluten free options for the money.
This is the second time I have been here and I love it! Decent prices for Vegas and GF food is clearly marked on menu. Staff was knowledgeable and what she didn't know, she asked the chef. Coffee and cream GF cheesecake was so yummy!
Celiac safe! Server, Manager, and Chef collaborate before preparing food. Very extensive menu with tons of gf options. Fryer NOT dedicated. Pastrami Burger and Warm Chicken Salad are fabulous, so is chocolate cheesecake. Surprisingly affordable for Vegas. Server (Lauren!) very patient and understanding. Would go back in a heartbeat. Located in Venitian Hotel.
They have a few items on their menu, not a ton of options. I had their kale salad for a light dinner and it was delicious and safe. It’s a great place for atmosphere and drinks, not so much celiac friendly food.
Visited the Palazzo location and was pleasantly surprised by this place. Server was knowledgeable. Regular menu has GF marked on it. The menu is very long and diverse. Had the GF pasta Telefono, which was a red sauce with cheese. They leave the breadcrumbs off if GF. Meal was good, nice texture and flavor. Pasta was slightly over over cooked. The creme brûlée is the only GF dessert offered. It's a large portion and pretty good.
A great place overall. The waiter was very knowledgeable about what is gluten free, but be careful what you order. The gf pasta is made in the same water as the regular pasta. The fries are also not safe. Lots of potential for cross contamination.
The waiter barely spoke English and didn't know what celiac was. She could not tell me what the substitution would be for my meal and it ended up being not what I wanted. Then she charged me for meat when I didn't have any. And didn't fill our water. The food made me sick but not from celiac.
Several items are marked gluten free. They have a warning that the kitchen is not gluten free. I risked it & had gluten free pasta carbonara. It was delicious but I'm so sick now. Haven't been glutened in a long time. Be careful
This was such a wonderful dining experience. There should be a lot more restaurants like this around. I am gf/df and they had lots of options for me to choose from, and a lot of them were outside the normal gf/df menu. They had gf buns and all the food is cooked fresh or made fresh on sight. I hope to go back before returning home.
Deliscious gluten free burgers and sandwiches! The bun is the best I have had. They have clear gluten free markings on the menu and when you mention it they are very helpfull. I am cealiac and didn't have any problems.