Terrible experience tonight. We went for dinner with a group of friends, focusing on tweens. We were told ahead of time that the kitchen could accommodate gf. My celiac diagnosed daughter ordered pasta labeled gf from the menu. When we clarified cross contamination practices we were told that the gf pasta is cooked in the same water as all other pasta! Why bother? I cancelled our meals. We left to find another restaurant so that my daughter didn’t have to watch the rest of the group eat without her. Extremely disappointed. I don’t recommend this restaurant for diners with gf needs.
I have Celiac Disease and after reading reviews and speaking to the restaurant we decided it sounded like a safe place to eat. It was very clear after speaking to our server that she didn't understand the seriousness of Celiac and was not knowledgeable at all about the Grand Lux gluten free options. She was dismissive when I asked if the fries were cooked in a dedicated fryer and not willing to check with the cooks. My salad was served with dressing that contained gluten, I sent it back. The salad came back with the gluten free dressing on the side but the salad had a giant cracker inside of it. There was one mistake after another. Even my Mother was served the wrong meal, thankfully she isn't gluten free. I ended up taking my meal to go and throwing it away when I got home, I didn't feel safe eating it. Very disappointing experience
I expected more GF options with such a large menu. Notified server I have CD and required a GF meal. Ordered house salad, rib eye, mashed potato and asparagus. The server said the only dressing for the salad that was GF was the blue cheese (which I thought was odd). Went with oil and vinegar. My entree arrived with two huge fried onion rings on top of the steak so the whole meal had to go back. My husband and daughter were about 2/3 done with their entrees when my replacement arrived. The meal was tasty. My daughter ordered their famous beignets (aka torture). When the beignets arrived, our server put dessert plates in front of the three of us. Really?? Although the correction was made, the meal was good and I didn’t get “glutened”, I expected a bit more attention to detail. Word to the wise, be very specific when ordering.
I don't know what to say...or how to start. I got Pasta Carbonara-Imported Spaghettini Tossed with Smoked Bacon, Peas, a Touch of Garlic and a Parmesan Cream Sauce. It was delicious and I was enjoying it soooo much. Then while I was almost done I found a regular noodle mixed in! I really like it so I guess make your own decision whether to come or not
Food was amazing. I talked to the waitress about being gluten free. She acted like she was very knowledgable. I was in misery immediately after eating there. I had the cornbread appetizer and a salad. She assured me they were both gluten free.
They have labeled options on the menu for dishes they can make GF. This includes some pasta dishes, some meat dishes, some burgers & sandwiches, some salads, pot roast, and a chicken dish. Also the chocolate cheesecake. As you can see, not all options of these are GF. It's a great atmosphere though with amazing mojitos! I will be coming back here for sure
Server ignored my request to mark ticket allergy/celiac however I was only getting a salad and reassured me that gloves were changed every time before making a salad so no croutons cross contamination. Also changed dressing to make salad gluten free and brought plate separately from the ones with bread.
I would have given 5 stars, because it is usually so good. Last time I ate there, though, the lettuce was rusty. It was 11:30 AM, probably left over the evening before, and should have been thrown out. The toppings on the salad were beautifully displayed and tasty, but the lettuce had an off taste.
Hostess didn’t know anything about gluten free options, the server did and let the chef know. I had an egg white omelet and it was good. I’d go back if I was staying here again but wouldn’t seek it out. Would definitely avoid the buffet.
Went to the Palazzo GLC. Extensive menu, however if you dont want a burger, salad or pasta, from the regular dishes there is not that much gf choice. Fries not gf. It was ok, but nothing special. No reactions though, so thats the main thing.
Our experience was okay, not great. They do have gluten free options, but we didn't get any of the fancy stuff others are mentioning as they are not on the menu and must have been specially prepared. Our server wasn't very knowledgeable and she didn't care. The food was decent, but not outstanding. You can find better gluten free options for the money.
This is the second time I have been here and I love it! Decent prices for Vegas and GF food is clearly marked on menu. Staff was knowledgeable and what she didn't know, she asked the chef. Coffee and cream GF cheesecake was so yummy!
Celiac safe! Server, Manager, and Chef collaborate before preparing food. Very extensive menu with tons of gf options. Fryer NOT dedicated. Pastrami Burger and Warm Chicken Salad are fabulous, so is chocolate cheesecake. Surprisingly affordable for Vegas. Server (Lauren!) very patient and understanding. Would go back in a heartbeat. Located in Venitian Hotel.
Visited the Palazzo location and was pleasantly surprised by this place. Server was knowledgeable. Regular menu has GF marked on it. The menu is very long and diverse. Had the GF pasta Telefono, which was a red sauce with cheese. They leave the breadcrumbs off if GF. Meal was good, nice texture and flavor. Pasta was slightly over over cooked. The creme brûlée is the only GF dessert offered. It's a large portion and pretty good.
A great place overall. The waiter was very knowledgeable about what is gluten free, but be careful what you order. The gf pasta is made in the same water as the regular pasta. The fries are also not safe. Lots of potential for cross contamination.
The waiter barely spoke English and didn't know what celiac was. She could not tell me what the substitution would be for my meal and it ended up being not what I wanted. Then she charged me for meat when I didn't have any. And didn't fill our water. The food made me sick but not from celiac.
Several items are marked gluten free. They have a warning that the kitchen is not gluten free. I risked it & had gluten free pasta carbonara. It was delicious but I'm so sick now. Haven't been glutened in a long time. Be careful
This was such a wonderful dining experience. There should be a lot more restaurants like this around. I am gf/df and they had lots of options for me to choose from, and a lot of them were outside the normal gf/df menu. They had gf buns and all the food is cooked fresh or made fresh on sight. I hope to go back before returning home.
Deliscious gluten free burgers and sandwiches! The bun is the best I have had. They have clear gluten free markings on the menu and when you mention it they are very helpfull. I am cealiac and didn't have any problems.
Knowledgeable staff, friendly, big portions. I got the Grand Cobb Salad expecting in to not quite fill me. It ended up being a full supper that night and brunch the next morning. There are communal breadbowls on the table so pop your cutlery on your lap before the breadbowls are delivered if you want to prevent crumbs on your napkin/cutlery. I'm a very sensitive celiac and had no reactions here.
Ate dinner twice at this restaurant during our stay. Our waiter was very knowledgeable regarding GF items. Both times my daughter and I ate GF pasta dishes and had no problems. The food was delicious and my non-celiac husband even swiped some of my pasta for his own enjoyment. FYI: We ate at the Grand Lux in the Palazzo. The Palazzo and the Venetian are connected properties, and there is a Grand Lux in both locations. I noted that most complaints seem to be about the Venetian location. Just take a short stroll through the Grand Canal and enjoy a meal with confidence.
The food was ok, there are gluten free items marked on the menu. The service was terrible. It is inside the Venetian, so it was a little pricey. They did not have a weekend brunch on a Saturday. Breakfast ended at 11 but they did have a few breakfast items available.