Great Wolf Lodge

4 recent ratings
$$$$
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Cider, Muffins, Pizza, Waffles
Safety Rating
4 ratings

As rated by the community

9494 Federal Drive
Colorado Springs, CO 80921

Most Recent Reviews


Gluten Sensitive

Overall Rating

Review


They went out of their way to make sure my son had appropriate food. They made from scratch chicken tenders, pancakes, and more upon order. Everything for him was brought on separate plates and was clearly marked GF. You can see a special GF pizza prep station in the pizza restaurant. Very impressed and appreciative

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Celiac

Overall Rating

Review


We got pizza from hungry as a wolf... the good news is i did not have a reaction so that is amazing BUT i feel like i need to give you a heads up on what to expect.. the pizza tasted like a sponge. Bottom of the crust was white and cheese was mostly melted. It's an expensive pizza! And I'm used to that and I've had my share of bad pizza but WOW this was something special. The best part was the toppings. 1st topping is $1.99 and additional toppings are $1.00. I was worried because usually cross contamination is all over the toppings but I'm not sick so good job there. It was such a bummer because it came in a regular size box and then there was this tiny white disk in the middle. I am grateful because they took enough care to keep the glutens away but next time i'll bring snacks or something to warm up in the microwave.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The first night we ate at the Loose Moose, and the staff can't out and chatted with me about our df, gf restrictions. I had a burger and fries, my daughter had chicken. Because there fryer had dairy CC they baked the fries for us. It was great. The second day we went to the Barnyard and the service was awful, it took them an hour to take our order. People literally sat down, ordered, and ate before they even took our order. We had a group with four hungry kids and it was two hours before we got our to food. Three hrs dedicated to lunch that we should have been off exploring the lodge. Anyways, there was a lot of confusion around our allergies but we managed to eat the bbq brisket and fries without getting sick. On the third day we got burgers and fries from Buckets, and they had to pull over our fries from the Barnyard. It's cool that we can do that and they wrapped everything up and took it very seriously. Unfortunately, I got glutened during that meal and was sick for a few days. Still feeling off a few weeks later.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have dedicated kitchen space
  • Bread/Buns
  • Burgers
  • Cider
  • Gluten-Free Menu
  • Muffins
  • Pizza
  • Waffles

Categories

  • Breakfast
  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Celiac

Overall Rating

Review


We stayed here 5 days, currently on day 4. I am celiac and grandson is gf/df, not yet fully diagnosed as he's 4. We've eaten at each location other than the water park areas. They have a gf fryer, so fries (and calamari) are safe! Each restaurant asks about allergies, which is comforting. Honestly, food is subpar and just tastes slightly off. They continuously serve my grandsons gf/df meals with either ranch or butter on the plate, which obviously isn't df. Pizza place was actually the best, separate oven and df cheese. Last night we ate at barnyard and I was bloated within minutes from a guaranteed gf dish. I'm not reactive in general. Grandson has thrown up at least once a day. I've felt better eating off site - there's an in-n-out and chipotle right up the road, and other restaurants pretty close. Bring your own drinks for hotel rooms!! The place is super fun and really tries to accommodate allergies. The ice cream places uses separate scoops for 3 flavors offered.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Overall Rating

Review


I have not tried the pizza as I wasn’t sure if they had a gluten free oven but I was very pleased with the large selection and that the staff seemed very knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Everyone else at the hotel was outstanding. However, we ate a late lunch at their hungry as a wolf pizza outlet yesterday that stands out and not in a good way. I emailed with their sous chef, Jeremy Doutt prior to my family's stay and was assured food allergies including gluten were accommodated and taken seriously. I'm only conveying this because my family's health was blatantly disregarded. And while it's commendable they offer opportunities for kids with special needs if they are handling food prep and dealing with the general public, then it’s their responsibility to ensure they have the capabilities or are properly supervised. As soon as we entered we were not greeted by the only staff, a special needs kid in glasses and chefs coat with no identification and were treated as though we were inconveniencing him. I asked him if the gf pizza was one size he answered me and then proceeded to walk away and ignored us for 8 minutes with zero communication as he worked on another order. He finally returned and I gave him our order and told him it was due to allergy. Either he didn't care, didn’t understand, or missed it since he was already walking away. Another member returned by then and I was able to get dressing for our salad since he didn't offer it when we ordered then it turned out the cup he gave us didn't work. Finally, once our order was complete we found out from the 2nd staff member that the first kid had forgotten to ask if we were dining in or out and had decided to make it out when that was never our intention. It has now become apparent that he also cross contaminated our pizza as my 4yo is now experiencing the effects of blatant cross contamination since he likely did not use a clean pizza cutter free of gluten when he cut our pizza, which we'll get to deal with the after effects for at least the next month. This has been by far the worst customer service experience we have ever had in memory. This is in stark contrast to their swim store staff and build a bear staff who all went above and beyond standard expectations and did everything to provide us with the some of the best customer service. I am not sure if we'll return but if we do, we most definitely will never dine in their establishment especially since their food handling was deceptively disregarded which is far worse since they gave me and my family a sense of false security about our meal choices with them.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


We had delicious meals at Barnyard and the Loose Moose buffet. At the Barnyard my celiac daughter got a grilled cheese and fries (dedicated fryer!). At Loose Moose breakfast buffet, the chef came out and walked her through what he could make her fresh, they also have a dedicated waffle maker.

The only disappointment was a lack of grab-and-go GF sweets. My son got a Dunkin Donut and I couldn't find anything for my daughter. The girl at Ben and Jerry's said they don't have fresh containers to scoop from but she could use a clean scoop, so that wouldn't work. The candy story didn't have anything GF that wasn't a plain old package of candy (like Reese's PB cups). She settled on an Icee. Would have loved a few goodies for her.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Wow!! Knowledgeable staff from hostess to chef and everyone in between! Excellent service and food made for me with no eye rolls or annoyed sighs. My kids actually commented that I was being treated like a Queen!! Absolutely one of the BEST experiences I have had outside of my kitchen. Usually I survive on boring fruits, veggies and simple meals I pre make when we are staying at a hotel. Not here!! Separately prepared bacon, sausage, eggs, GF toast and waffles in a dedicated toaster and waffle iron, amazing pizza--so good and prepared in a completely separate kitchen from the main brick oven pizza. Even Ben & Jerry's eagerly accommodated me by opening a brand new carton and using a clean scooper with washed hands and freshly changed gloves into a cup from a brand new sleeve! I have not had ice cream with my family in years outside of the house!! What a treat to be respected and to not be considered a problem. I want to live at GWL! Thank you!!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


GWL does such a great job! I asked for a celiac dessert and they made a chocolate chip cookie ice cream sandwich that wasn’t on the menu! And my son said the GF pizza was the best he’s had!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Many gluten free options. Even a couple of the appetizers that aren't gf can be served with corn chips (goat cheese dip) instead of bread. Street tacos were Delish. Prob should avoid fryers.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Chef came out to talk with us before prepping meal for our son with Celiac. GF buns, GF pizza crust available.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


amazing experience for my family. highly recommended

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Based on other reviews, I asked the staff if I could bring my own food in so I could eat with my family because they wanted to eat at the hotel. They got the manager, and she told me they take allergies very seriously and have a seperate kitchen. I told her about the bad reviews I saw on this site and she said to always ask for and order with a manager. I ate both dinner and breakfast (they will make you seperate food if you ask. I wouldn't trust the buffet) here and didn't get sick.

That being said, I had ordered a roasted chicken breast with au jus, with mashed potatoes, and a vegtable (what was listed GF on the menu) and instead got a deep friend chicken breast/thigh chunk and French fries. The manager was so nice and said she was watching them make it so I didn't get sick, and that they fried the chicken and fries in a seperate pot of oil to be safe. But, also I didn't order fried chicken and fries and wish I would have known about the substitutiins ahead of time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


There are multiple restaurants at the great wolf lodge. We went to the hungry like a wolf that’s on the second floor. They have a gluten free pizza. We asked about cross contamination and how careful they are with it. They said it was a separate area with fresh utensils that the are not used with the other pizza dough. We had a positive experience. No sickness so far. We took a gluten assistance pill after reading the other reviews. But we ate 15 minutes before we took that and didn’t have a reaction before taking it. We just got nervous that it may happen after reading others experiences. But we had a good experience. The pizza was small for the price but it’s a different crust type than we normally see with gluten free. It’s a Brooklyn style crust and it was tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They say they have a separate cooking area but show no evidence of celiac safe practices. Very limited menu and over priced.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Review


Chef walked us through the buffet highlighting which options are safe for our gluten and egg allergy, and which to avoid. They also made pasta and fries in a separate dedicated gluten free fryer for us.

Had a vegan gluten free cupcake which was good too.

The only thing is cross contamination risk from other guests not being careful with getting food. Recommend going early in the meal to reduce this risk. We were fine though and no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


A number of good experiences at the Great Wolf Lodge. 1) At the pool,the Mexican area had nachos and tacos that were gluten free. Delicious. 2) The Barnwood is a newer restaurant, on the 1st, floor that had a number of options. Chef came out to speak with us and explain the menu and what can/ cannot be ordered but adapted. We have the chicken (with butter garlic cause) and mash potatoes. And. Halibut with truffle fries and asparagus. All very good. There were 2 dessert available. We have the GF chocolate eclairs. It was so good.

Overall. A great experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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