They offer a GF pizza and menu items but they have gluten. We tested the pizza and the Cobb salad and both were positive for gluten on Nima. When we talked with the manager, he said the chef says the box says GF. Likely cross contamination but we didn’t have luck getting that message across. They were nice and took the pizza off the bill. But my daughter and I didn’t get to eat anything but fruit/veggies. They say they have a dedicated fryer but I’d be careful.
The Campfire Kitchen buffet is an AWFUL dining experience. A glance at the buffet is very misleading. The barbecue dishes are gluten. Why not use a GF BBQ sauce when there are so many to choose from? The food was bland and cold. All this for $22 per person. What a rip off!
They advertise being completely allergy friendly which an absolute joke. The staff has no idea what a food allergy is or how to handle it. The “chef” was also a joke. He said he didn’t know if potatoes had gluten....I starved the entire time I was here. This place sucks.
— Not at all
— No gluten-free information on the menu
The head chef will come out and talk to you about all risks. The staff was super knowledgeable about what we could eat and wasn’t sure about 1 item and went back and asked the kitchen before putting in the order. Great service!
I ordered a GF cheeseburger with caramelized onions, salad and fries. They have a separate fryer and cooking spot for all GF meals. The bun did have poppy seeds and sesame seeds on it, just FYI.
— Gluten-free items are marked on the main menu
The chef will make sure your order is safe at all of the onsite food options. I enjoyed the BBQ nachos. They also offer gluten-free buns and the french fries are fried separately. If you are celiac, the ice cream shop will prepare your order from fresh ice cream that has not been cross-contaminated.
Supper at restaurant was great. Could make almost anything on the menu. Separate fryer. Breakfast was also good. Would bring buffet items from back to avoid cc. Little shop had enjoy life packaged cookies.
Best service I’ve ever had with Celiac! At each of the restaurants the server asks if there are any allergies in your party then sends the chef to speak with you personally. Everyone I spoke with was well informed about CD and the danger of cross contamination. There was a great variety of GF options already on the menu and they were able to make several other dishes GF on request. My daughter even enjoyed fried chicken fingers for the first time since her diagnosis. I felt completely at ease. Highly recommend!
Lodge Wood Fired Grill has so many gluten free options! Everything fried is safe! Even the calamari! They use gf buns from Local Oven. The manager was extremely helpful and knowledgeable. No issues at all!
Everyone else at the hotel was outstanding. However, we ate a late lunch at their hungry as a wolf pizza outlet yesterday that stands out and not in a good way. I emailed with their sous chef, Jeremy Doutt prior to my family's stay and was assured food allergies including gluten were accommodated and taken seriously. I'm only conveying this because my family's health was blatantly disregarded. And while it's commendable they offer opportunities for kids with special needs if they are handling food prep and dealing with the general public, then it’s their responsibility to ensure they have the capabilities or are properly supervised. As soon as we entered we were not greeted by the only staff, a special needs kid in glasses and chefs coat with no identification and were treated as though we were inconveniencing him. I asked him if the gf pizza was one size he answered me and then proceeded to walk away and ignored us for 8 minutes with zero communication as he worked on another order. He finally returned and I gave him our order and told him it was due to allergy. Either he didn't care, didn’t understand, or missed it since he was already walking away. Another member returned by then and I was able to get dressing for our salad since he didn't offer it when we ordered then it turned out the cup he gave us didn't work. Finally, once our order was complete we found out from the 2nd staff member that the first kid had forgotten to ask if we were dining in or out and had decided to make it out when that was never our intention. It has now become apparent that he also cross contaminated our pizza as my 4yo is now experiencing the effects of blatant cross contamination since he likely did not use a clean pizza cutter free of gluten when he cut our pizza, which we'll get to deal with the after effects for at least the next month. This has been by far the worst customer service experience we have ever had in memory. This is in stark contrast to their swim store staff and build a bear staff who all went above and beyond standard expectations and did everything to provide us with the some of the best customer service. I am not sure if we'll return but if we do, we most definitely will never dine in their establishment especially since their food handling was deceptively disregarded which is far worse since they gave me and my family a sense of false security about our meal choices with them.
You can definitely eat safely here, but only in the main restaurant. The pizza place, ice cream parlor, candy shop, and poolside cafe are off limits and offer nothing to accommodate you. My daughter was very disappointed because based on previous reviews, thought she would be able to enjoy everything just like all the other kids. Unfortunately not. The main restaurant was very good though, and we felt safe, and staff was kind and helpful. 3 stars because I felt it was not as advertised on the GWL website or other places I’ve seen them interviewed/ blogged about online.
The staff is very well trained about food allergies. I had a fried chicken sandwich and French fries. My meal was prepared in a dedicated space and a dedicated fryer. My meal was delivered to me by the manager, not our waiter. The manager checked with me half way through the meal to make sure everything was ok. This place was top notch. Worry free dining! No side effects! I’ll be back!
The staff was SUPER Helpful! They even had Gluten free fried onions. They are amazing! I even asked for extra because they were sooooooooooooooo Good! I had the GF brisket sandwiches and my wife had GF Honey Chicken. Both were amazing!!!!!!!!! We would go back and eat there even if we were at the water park.
We had delicious meals at Barnyard and the Loose Moose buffet. At the Barnyard my celiac daughter got a grilled cheese and fries (dedicated fryer!). At Loose Moose breakfast buffet, the chef came out and walked her through what he could make her fresh, they also have a dedicated waffle maker.
The only disappointment was a lack of grab-and-go GF sweets. My son got a Dunkin Donut and I couldn't find anything for my daughter. The girl at Ben and Jerry's said they don't have fresh containers to scoop from but she could use a clean scoop, so that wouldn't work. The candy story didn't have anything GF that wasn't a plain old package of candy (like Reese's PB cups). She settled on an Icee. Would have loved a few goodies for her.
Excellent. The staff is prepared for all dietary needs. They make gluten free to order, all gluten free options on the buffet are clearly labeled as well.
Wood Fire Grill is so accommodating for food allergies. I have both celiac and dairy allergies. Ate here twice. First meal chef prepped a burger and fries. Had to specially heat oil in pan to cook fries to prevent dairy cross contamination in fryer. Second meal had strip steak and baked potato. Again cooked steak in pan because they typically butter coat steak and cook on grill. Tasted great and didn't get sick.
Wow!! Knowledgeable staff from hostess to chef and everyone in between! Excellent service and food made for me with no eye rolls or annoyed sighs. My kids actually commented that I was being treated like a Queen!! Absolutely one of the BEST experiences I have had outside of my kitchen. Usually I survive on boring fruits, veggies and simple meals I pre make when we are staying at a hotel. Not here!! Separately prepared bacon, sausage, eggs, GF toast and waffles in a dedicated toaster and waffle iron, amazing pizza--so good and prepared in a completely separate kitchen from the main brick oven pizza. Even Ben & Jerry's eagerly accommodated me by opening a brand new carton and using a clean scooper with washed hands and freshly changed gloves into a cup from a brand new sleeve! I have not had ice cream with my family in years outside of the house!! What a treat to be respected and to not be considered a problem. I want to live at GWL! Thank you!!
The wood fired grill (only sit down menu restaurant in the hotel) has great celiac friendly options!!! I used to work there and I ate the fried calamari so often. They have good burgers, and I can’t remember if the fries are also gluten free but I’m pretty sure they are. The breakfast buffet has decent gluten free options in the breakfast taco section, but I think cross contamination is more likely at the dinner buffet. I wouldn’t recommend other outlets. I heard that pizza shop added a gluten free personal crust but I do not know if they take correct measures for cross contamination. TLDR: wood fired grill is GREAT and will work with any dietary restrictions, buffet at your own risk, I don’t recommend other outlets!!
Staff is very knowledgeable and very careful. They delivered my dinner with gloves on and had me fill out a slip of paper for the chef. They will have the chef come talk to you if needed, but lots of GF options no matter where you are here. The sweet potato fries are shoestring and amazing btw!!!
GWL does such a great job! I asked for a celiac dessert and they made a chocolate chip cookie ice cream sandwich that wasn’t on the menu! And my son said the GF pizza was the best he’s had!
Many gluten free options. Even a couple of the appetizers that aren't gf can be served with corn chips (goat cheese dip) instead of bread. Street tacos were Delish. Prob should avoid fryers.