Review of Green House Cafe

115 East Front Street, Traverse City, MI 49684

Overall Rating

Review


I don't know what to say about this place. I couldn't tell if our bad service was due to being gluten free or an ethnic minority. Either way we had a bad experience. It started with me saying that we needed gluten free meals and to please let me know if I ordered something with gluten from it. The somewhat surly waitress snapped that she had no idea what was gluten free and what wasn't. I patiently explained it was wheat, oats, barley and rye. Also if anything was prepared on surface that those were prepared on. She then snapped something about people asking her if cheese was gluten free. I, meanwhile, was frantically trying to recall the reviews, wondering if I made a mistake coming here. But I knew I had only selected restaurants with the best ratings from this site so decided to go ahead and order scrambled eggs, gluten free toast and potatoes. I later added bacon to the order. In the mean time every time we needed to get her attention we had to flag her down because she studiously avoided eye contact in this very small, narrow restaurant where she had to walk down the center many times, all trying to now look our way when we were trying to get her attention. To top it off she tried to charge us for 4 meals instead of 3 which I think she did on purpose as when I went to bring it to her attention she knew what I was talking about before I even said anything. Based on her attitude toward us it felt like she had done it on purpose to see if we would not notice and pay anyways. 2 of our 3 thought it was dining while not white and I thought it was some sort of issue with gluten free diners. Either way it ruined our meal and impression of the restaurant.

Updated 7 years ago