My son has Celiac, so I called in advance of bringing 14 people to the restaurant for dinner. I spoke initially with a server and then with the chef at the Clarksburg location. They were both extremely helpful and explained that they have a specific protocol for dealing with Gluten and other allergies. They took me through step by step what would happen and ensured that they have a dedicated fryer for french fries, the wings which have teriyaki sauce are made with GF tamari and they use Udi's buns for the burgers. The chef even explained that the line cook that night has Celiac so whenever they have any questions they go to him as a reference. They really seemed to understand the needs of someone with CD. When we arrived, they were waiting for us and were all over it from start to finish. The food was very good and very plentiful. The GF menu is quite extensive. We felt safe throughout and will definitely be back! Great to find a new restaurant where we can feel safe.
While the food was excellent, I was very disappointed by the gluten free know-how. They have a printed official GF menu that really looks like they know what they are talking about, but:
1. appetizer - the menu clearly states the crab dip is GF with chips instead of bread, but when I asked I was told the chips are fried there with non-GF stuff and therefore are not celiac safe.
2. Entree - I ordered grilled salmon, which said it came with a potato-bacon-onion hash and fennel salad. Menu said to order it with no sauce. When I got my plate, it was salmon (no sauce, as requested) with mashed potatoes and asparagus. Which were all very good, BUT if I couldn't have what was listed a) I think the menu should state that, and b) I would have liked to be able to pick my replacement sides instead of just what the kitchen decided to put on my plate.
3. Dessert - asked the waiter about GF dessert options - he went to ask (our waiter seemed to be new, but i have no problem with that - he asked questions when he didnt know the answer) and came back with a few options, including cheesecake. I asked about the cheesecake crust - he said it doesn't have flour - I said it was graham cracker - he went back to double check, and when he returned said "it's probably best to stay away from that".
Overall the food was good but I was NOT left with a comfortable feeling that they knew how to make celiac-friendly GF food.
They do a great job with gluten free.
Gluten free menu was provided when I arrived by the hostess. Wait staff was very knowledgeable about gluten free items!