Hacienda Mexican Restaurants

6 ratings
$$ β€’ Mexican Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Tacos
Safety Rating
5 ratings

As rated by the community

2878 Miller Dr
Plymouth, IN 46563

Most Recent Reviews


Celiac

Overall Rating

Review


Wonderful service by Lexi and another waitress that understood Celiac’s. They provided me with a gluten free menu, changed gloves in the kitchen and was told the manager would oversee my order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Celiac

Overall Rating

Review


Staff completely unsure of allergens. For a couple things they showed us the ingredient lists, but pointed out items that clued us in to the fact they had no idea what to look for or warn us about.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Overall Rating

Review


When I asked if the chips were made in a dedicated fryer, our waitress knew right away what I was asking. She brought me a GF menu and gave her suggestions. Food was good and her service was fantastic.

Not to mention, the margaritas were large, strong, and still cheap.

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Tacos

Categories

  • Dinner
  • Late Night
  • Lunch
  • Mexican
  • Restaurant

Photos


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More Reviews


Celiac

Overall Rating

Review


No one really knew exactly what was and what wasn't gluten free and even though their gluten free menu included the fajita salad, it came with croutons in it for some reason. Thankfully I was only three bites in when I found the first one. They do make their corn tortilla chips in a dedicated chip fryer so I was able to eat an appetizer.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Great food took some time but it was worth it πŸ˜€πŸ˜€πŸ˜€πŸ˜€

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Beware of cross-contamination, probably not recommended for someone with celiac. I recommend tacos or fajitas with corn tortillas.

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


The waitress was so nice and helpful. Went out of her way to make sure everything would be safe. Chips and salsa were safe (My family liked the salsa but I thought it was too much like ketchup). I had a taco with rice and beans on the side. Not that great but I was grateful to have this place around.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Review


Do not eat here if you have any type of allergy. They don’t care. I stated that I had a gluten and dairy allergy and my tacos came out on flour tortillas with cheese. I asked if they were corn tortillas and they stated they were flour. Then they brought me out corn tortillas and they were clearly on the grill with the rest of the food. I never ate it because I didn’t feel comfortable but I bet I would’ve gotten sick if I did. The server couldn’t care less. Avoid this place at all costs.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Symptomatic Celiac

Overall Rating

Review


The west side location does not have a dedicated fryer for chips. Although they claim to have a gluten free menu, they do not take any precautions against cross contamination, and their gf menu is mainly proteins and toppings (no sauces, no tortillas, etc.). It's not worth the risk, in my opinion.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


I will never eat here again. My daughter has celiac disease and she ordered a salad off their gluten free menu. Her salad was served with croutons. When the waitress returned with her new meal she said the kitchen staff didn't know what gluten was! I asked to speak to the manager and she told me their staff didn't know what gluten free meant and it would be too hard and expensive to educate the staff about it. I asked her why they even had a gluten free menu if their staff was unable to prepare gluten free food!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


This could be a great place if the would get the gluten out of their sauces. The chips are prepared in a dedicated fryer. I really like their salsa and the bean and cheese dip. They have a gf menu. The problem is every time I order from the gf menu my food comes out different, I never know what I am really going to get. This tells me that the kitchen staff isn’t trained. The menu says you can order gf enchiladas, but with out the sauce and the tortillas. What do you get then?

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

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