Hard Rock Cafe

In Lyon for the FIFA women’s World Cup. I had dinner here last night. It took over an hour for it to arrive. I told them multiple times I need gluten free due to being Coeliac.

It came out on a gluten free bun (I think) It was a different bun to everyone else but there was no flag to say gluten free and they did not have a separate menu.

I am awake all night. The meal was not safe and now I’m in a bad way.

Headache, belly ache and bodily effects!

Be careful!

I did ask them multiple staff and times etc but you never know!

Celiac friendly?

No

Gluten free bun for the burgers.

Great atmosphere and service! The restaurant had its own separate gf menu, and all gf dishes were marked by a flag :) The menu had lots of options from starters and mains to desserts. Had the cheeseburger, was ecstatic that they got their own dedicated gf fryer for fries :) the food was a bit expensive but I was pleasantly pleased and enjoyed my visit, would come back again! The staff was really helpful and knowledgeable about allergies, and went through their kitchen routines with me when I was about to order.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Menu is well marked to specify gluten free options. Had a triple cheese burger and mashed potatoes (fries not celiac safe, waitress confirmed). Gluten free hot fudge brownie and ice cream was HUGE and DELICIOUS! Would return, food tasted good after long travels and no reaction in days following. Sat upstairs and had a nice view of the Grand Place, good for people watching.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch

I had one of the burgers, the gluten-free bread was not that good, left most of it. The burger was not seasoned enough. Had fries that was not salted. All in all I was not impressed. They have a separate gluten-free menu via QR-code but the regular menu show more than that.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Have eaten here twice in the past week, enjoyed my burger and fries (yes, separate frier!) and most importantly, didn't get sick. There's a GF menu available. Most burgers can be ordered and there's GF hamburger buns. Fries go in separate frier and are safe to eat. Not sure about measures taken to prevent cross-contamination. The first time my burger came with a stick marked with 'allergy', but not the second time. Didn't get sick either night though.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Aparte glutenvrij kaart. Alleen weinig keuze uit voorgerechten.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good