Waiter was not knowledgeable about GF and frankly did not care. Asked if fries were cooked in their own fryer, he sais they were GF and didn’t understand cross-contamination. Had a burger with GF bun which was good. But had to return to fries when another staff confirmed they were not cooked in GF safe fryer.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
QR code to GF menu within the main one. Mainly steaks and burgers and chips. No gf dessert apart from ice cream. Server seemed either vague or reassuring: she came back twice to check what I could have.
— Somewhat
— Separate gluten-free menu
— Some
— Good
Fairly decent gf menu.
— Very
— Separate gluten-free menu
— Some
— Average
Some Hard Rock locations have a gluten free menu but some do not. Please check the particular location you are interested in.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
Staff was attentive to our strict celiac needs. Second time we ate burger and French fries. No issues!!!! Will go back.
Yes
No gluten-free Menu, but staff was able to tell us what rhey can do gluten-free. Our two girls (both celiac) had dinner and stood healthy. Waiting time was very long and it was very cold in the room. Extreme climatisation is normal in USA. But this restaurant was the world champion in making their guests freeze. We left it as soon as possible. Therefore we didn't really enjoyed the evening.
Yes
Brownie sundae seems to have triggered a bad gluten reaction. The timing makes any other culprit highly unlikely. Long night of regret while on vacation. :(
No
Yes
The staff mixed up my order and gave me a regular bun instead of a gluten free one. On top of that, they do not have a separate kitchen and they cross contaminante foods.
No
Yes
My daughter has had a few great meals here . Always good and staff is very good .
Yes
Went in they said no gluten free menu and just poor selection. We walked out into hard rock cafe
No
I had a honey mustard chicken sandwich on a gf bun. It was very good. Had mashed potatoes on the side because fries were not in a dedicated dryer.
Amazing service and gluten-free options. Spoke with the waitress, chef, and manager and was assured of no cross-contamination and desperate fryers.
Salad was good, but fries listed as GF side and the fryer is not separate/dedicated! : (
No
Limited gluten free menu. Burgers and salads. Had the chicken burger and it was good. Would recommend
Yes
They had a 45 minute wait so we sat at the bar. The bartender was informed and helpful. I was in New York for my anniversary so I sent my husband to ask the manger. He thrilled checked with the manager and chef. The gluten Free menu is safe. I had the wings. Excellent! With the golden potatoes.
Yes
Great food. One of the first restaurants I have been to that actually has a separate gf menu. They have gf buns for burgers and sandwiches and the fries are gf as well. Lots of gf choices!
Yes
Really good burgers/sandwiches. Ate there a few times and no issues. Separate menu. The fries are also gluten free!
Yes
— Very
— Gluten-free items are marked on the main menu
— Most
— Good
What a great spot at the promenade- no hard rock but full in 90’s music 😁 loved it
the food was very good- dairy free and gluten-free chicken grill burger and a plate stacked with gluten free fries! must go!
— All food is gluten free, some drinks may not be gluten-free
— Excellent
Woof. Ugh. They tried…
So the nice thing was, they had a GF menu. However, apparently the night was not their night.
The waitress was great. She checked to make sure the fries were in a dedicated fryer (they were, which was awesome). But the food took forever to come because of some kitchen “issues” with folks being out (foreshadowing).
So our food finally came (we weren’t in a rush) and I had the GF chicken sandwich- bun was ok. BUT…. There was also a side of coleslaw - which I had a bite from and should be safe… should be as long as there isn’t A WHOLE BREADED AND DEEP FRIED ONION RING AND ONION RING REMNANTS BURIED INSIDE THE COLESLAW CONTAINER. I wish I was kidding.
I told the waitress, who was great. And we spoke to the manager, who was great and mortified that happened. She comped our entire meal and made a cross contamination report and was going to release her fury onto the kitchen staff to get to the bottom of how that was able to happen.
I got bloated that night but I must have avoided most of the onion ring. Celiacs beware of this spot… check your coleslaw.
One star for the ick. Plus one because the manager was knowledgeable and attentive. I think this was a one off. But buyer beware.
— Not at all
— Separate gluten-free menu
— Not Much
— Below Average
GF MENU. Celiac here, They say they have a dedicated fryer. I had a salad and fries. It was good. It’s been about 4 hrs since eating and not sick yet!
— Somewhat
— Separate gluten-free menu
— Most
— Good
Ever since finding out that I have celiacs, I’ve been so nervous to eat out. The server was so nice about it and it was so amazing to eat a full meal! They also have a specific menu!
— Somewhat
— Separate gluten-free menu
— Some
— Excellent