Hard Rock Cafe

Waiter was not knowledgeable about GF and frankly did not care. Asked if fries were cooked in their own fryer, he sais they were GF and didn’t understand cross-contamination. Had a burger with GF bun which was good. But had to return to fries when another staff confirmed they were not cooked in GF safe fryer.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

QR code to GF menu within the main one. Mainly steaks and burgers and chips. No gf dessert apart from ice cream. Server seemed either vague or reassuring: she came back twice to check what I could have.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Fairly decent gf menu.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Staff was attentive to our strict celiac needs. Second time we ate burger and French fries. No issues!!!! Will go back.

Celiac friendly?

Yes

No gluten-free Menu, but staff was able to tell us what rhey can do gluten-free. Our two girls (both celiac) had dinner and stood healthy. Waiting time was very long and it was very cold in the room. Extreme climatisation is normal in USA. But this restaurant was the world champion in making their guests freeze. We left it as soon as possible. Therefore we didn't really enjoyed the evening.

Celiac friendly?

Yes

Brownie sundae seems to have triggered a bad gluten reaction. The timing makes any other culprit highly unlikely. Long night of regret while on vacation. :(

Celiac friendly?

No

Celiac friendly?

Yes

The staff mixed up my order and gave me a regular bun instead of a gluten free one. On top of that, they do not have a separate kitchen and they cross contaminante foods.

Celiac friendly?

No

Celiac friendly?

Yes

My daughter has had a few great meals here . Always good and staff is very good .

Celiac friendly?

Yes

Went in they said no gluten free menu and just poor selection. We walked out into hard rock cafe

Celiac friendly?

No

I had a honey mustard chicken sandwich on a gf bun. It was very good. Had mashed potatoes on the side because fries were not in a dedicated dryer.

Amazing service and gluten-free options. Spoke with the waitress, chef, and manager and was assured of no cross-contamination and desperate fryers.

Salad was good, but fries listed as GF side and the fryer is not separate/dedicated! : (

Celiac friendly?

No

Limited gluten free menu. Burgers and salads. Had the chicken burger and it was good. Would recommend

Celiac friendly?

Yes

They had a 45 minute wait so we sat at the bar. The bartender was informed and helpful. I was in New York for my anniversary so I sent my husband to ask the manger. He thrilled checked with the manager and chef. The gluten Free menu is safe. I had the wings. Excellent! With the golden potatoes.

Celiac friendly?

Yes

Great food. One of the first restaurants I have been to that actually has a separate gf menu. They have gf buns for burgers and sandwiches and the fries are gf as well. Lots of gf choices!

Celiac friendly?

Yes

Really good burgers/sandwiches. Ate there a few times and no issues. Separate menu. The fries are also gluten free!

Celiac friendly?

Yes

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

What a great spot at the promenade- no hard rock but full in 90’s music 😁 loved it

the food was very good- dairy free and gluten-free chicken grill burger and a plate stacked with gluten free fries! must go!

Is ALL the food in this establishment gluten-free?

— All food is gluten free, some drinks may not be gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Woof. Ugh. They tried…

So the nice thing was, they had a GF menu. However, apparently the night was not their night.

The waitress was great. She checked to make sure the fries were in a dedicated fryer (they were, which was awesome). But the food took forever to come because of some kitchen “issues” with folks being out (foreshadowing).

So our food finally came (we weren’t in a rush) and I had the GF chicken sandwich- bun was ok. BUT…. There was also a side of coleslaw - which I had a bite from and should be safe… should be as long as there isn’t A WHOLE BREADED AND DEEP FRIED ONION RING AND ONION RING REMNANTS BURIED INSIDE THE COLESLAW CONTAINER. I wish I was kidding.

I told the waitress, who was great. And we spoke to the manager, who was great and mortified that happened. She comped our entire meal and made a cross contamination report and was going to release her fury onto the kitchen staff to get to the bottom of how that was able to happen.

I got bloated that night but I must have avoided most of the onion ring. Celiacs beware of this spot… check your coleslaw.

One star for the ick. Plus one because the manager was knowledgeable and attentive. I think this was a one off. But buyer beware.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

GF MENU. Celiac here, They say they have a dedicated fryer. I had a salad and fries. It was good. It’s been about 4 hrs since eating and not sick yet!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Ever since finding out that I have celiacs, I’ve been so nervous to eat out. The server was so nice about it and it was so amazing to eat a full meal! They also have a specific menu!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent