Hard Rock Cafe

14 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Safety Rating
11 ratings

As rated by the community

39 Pier #256
San Francisco, CA 94133
Collections
In 1 Public Collection

Most Recent Reviews


Gluten Sensitive

Overall Rating

Review


I got glutened here. I asked for a gluten free menu and specified that my order was to be gluten free because I have an allergy, yet I was unknowingly served fries that contained gluten. By the time I realized it was too late and I was uncomfortable the rest of the day.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 4 months ago read full review

Celiac

Overall Rating

Review


Separate gluten free menu with plenty of options including fries and dessert. Server was knowledgeable and even asked if we had any questions. Food was good and we even came back a second time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 4 months ago read full review

Celiac

Overall Rating

Review


Had a gluten-free menu and asked if I had any food allergies before they even asked what drinks we wanted! Even has dedicated gluten-free fryers! Really diligent about food allergies! Only downside was that service was kind of slow.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good with other allergies
  • Offers outdoor seating
Updated 11 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Brunch
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout

Notes


Some Hard Rock locations have a gluten-free menu but some do not. Please check the particular location you are interested in.

Photos


Gluten-Free Bread/Buns at Hard Rock Cafe
Recommended
GF hamburger
Add a photo View all photos

More Reviews


Symptomatic Celiac

Overall Rating

Review


Amazing experience! Had their own gluten free menu. The burgers are so tasty. Even the cheesy fries were gluten free. My heart was so happy!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I had an amazing gluten free cheeseburger.

Hard Rock Cafe has a separate GF menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


They had an extensive gluten free menu and our waiter was very knowledgeable about gf and cross contamination, immediately informing me that the chips were okay because they were cooked in a separate fryer. I had a delicious bacon cheeseburger with a gluten free bun and chips.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


A lot of GF options available with a dedicated GF menu. Our server was very familiar with celiac and made sure that my meal was free from gluten. I had the Southwestern Chicken Bowl and it was offered as GF and I did opt to have the dressing on the side. It was a great option and it was very tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Nice to have a GF menu with a few choices on. I order the cheeseburger and fries, while ordering the waiter said that the fries were cooked with other products so not free of contamination which seems to go against over reviews on here so I would recommend double checking either way. I did eat the fries and had no problems, the burger was yummy as well. Friendly staff.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Server was very helpful.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


https://www.hardrockcafe.com/files/5282/Gluten-Free-Menu_NA.pdf

I have struggled to find gf in San Francisco was relieved to find they had a menu. Tasty burger and separate fryer so had fries for a change. Very nice

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
Updated 1 year ago read full review

Overall Rating

Review


I ordered a salad off the gluten free menu and it came out with croutons. I let the waitress know and I asked to have it remade. When it came back out I did not see remnants of the croutons but I got sick.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


They have a gluten free menu. I had a cheese burger and fries. The bread was actually alright! Overall a tasty meal.

Reassuringly the server brought it over and said Gluten free burger and fries. I hate it when they just put it down without mentioning it.

I think you could eat here and not be worried.

Just thinking back I don't think there were many vege options. Maybe 1 or 2 items. So not ideal if that's you.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dinner
Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


They have a GF menu. The food was delicious and the service was great.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


My daughter doesn’t eat meat but she was able to get fries (dedicated fryer!) and nachos (chips from a bag with shredded cheese) and she was happy as can be. Our waiter seemed to understand gluten free and contamination so he was super friendly and willing to do what was needed to she could eat (good thing as we found out the Piers/Wharf basically shut down by 9 pm and she was starving after the Big Bus Night Tour)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Overall Rating

Review


There was a gluten free menu. We were happy because we went that hungry however they did have a large variety of gluten free options compared to other places we have been to!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Gluten free menus available. Quite a few choices for main course. Only Ice cream for dessert. Only one starter option.... chicken wings. The ribs were enormous!! Good basic American food. Can’t complain.

Updated 4 years ago read full review

Overall Rating

Review


Muy recomendable!!! La hamburguesa y las patatas buenísimas y tienen cuidado con la contaminación. Volvería a repetir además tienen muchas opciones.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


I'm Coeliac and ordered the Burger with fries but was given only the Burger with Broccoli as they could not guarantee the fries to be safe for me. The burger was good however the bun was dry. Such a shame about the fries. So I went again for lunch the next day and OMG the pulled pork was so good and this time I had chips, plus the Bun was much better (maybe it was fresher). Really enjoyed it.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


GF menu with a few options (few burgers, few sandwiches, salads), and the fries are cooked in a dedicated fryer. I thought the burger I got was just ok, and the GF bun was good but slightly dry, but the fries were great and i didn’t get sick.

Celiac friendly?

Yes

Updated 5 years ago read full review

Gluten Intolerant

Overall Rating

Review


Burger and fries, what a gf treat. No beers, only cider.

Celiac friendly?

Yes

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


2 sided menu with several dessert options! Delicious.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Great GF menu, loads of choice. My daughter said it was the nicest burger she had ever had. Fries were fab too. Two choices of dessert but we were too full to have it. Would definitely recommend here and would go back.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Separate GF menu - biggest range we've seen in any of the Las Vegas or San Francisco restaurants we've visited. Separate fryer (though menu doesn't state that). Helpful staff. Lovely GF burgers and chips as well as plenty of other options including chocolate brownie and ice cream for dessert.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


We love Hard Rock Cafe in general and this one lived up to our expectations👍 My daughter with celiac had a delicious gluten free grilled chicken with fries from a dedicated frier 😊

Celiac friendly?

Yes

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


They have a separate gluten free menu that is pretty extensive. I have eaten at a few Hard Rock Cafe locations and they seem ok. My server seemed knowledgeable at least.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


GF menu. Delicius GF hamburguer with gf bread

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


They now have a dedicated GF menu with a pretty good selection, including wings, burgers and fries. Burgers come with a GF bun. Big improvement over a year ago.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Ordered fajitas after waiter told us they were gluten free and could be served with corn tortillas. Right before food was served he explained the marinate for the steak might not be gluten free and that the corn tortillas were made in a wheat facility and might also contain wheat. So we were served unseasoned steak and shrimp over some onions and bell peppers with a side plate of cheese with no offer to order something else from the menu. Not exactly my idea of 30 dollar fajitas..

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Gluten free buns, dedicated fryer. Recently switched to a gluten free BBQ sauce. My daughter has celiac. She got the ribs and fries and was fine. They weren't super educated but the manager was very helpful. Said the company is working on a gluten free menu. For now you pretty much just need to ask about individual items.

Updated 9 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Great service, best Chicken sandwich with chips 🤪👍😍

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Symptomatic Celiac

Overall Rating

Review


I called ahead and spoke to the manager to ask about how safely I could eat at this restaurant gluten-free. He assured me not to eat the fries as they recently switched brands and they would have wheat - and now the fryer would be cross contaminated, so don’t order wings

I asked his name and if he would be there and could babysit my meals since I am driving seven hours tomorrow

The manager was leaving - and yet he share with the next manager name Sam

When I arrived, I met Sam who had told the kitchen staff and bartender of my sensitive food allergy

I have had to eat this way for 19 years - and I have learned how important it is to talk to a manager and stress how important it is to eat out without cross contamination…- and yay! I had a great pulled pork sandwich on a GF bun with mashed potatoes and it was delicious and I didn’t get sick!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


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Celiac

Overall Rating

Review


GF burger was awful. Avoid for a proper meal. Wings were nice but the patty from the burger is one of the worst I’ve had. Go elsewhere!

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


They know our concerns, helpful and fast. We haf nice burgers and steaks. Thank you all

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info