Review of Hard Rock Cafe

350 Trolley Line Boulevard, Ledyard, CT 06338

Overall Rating

Review


Woof. Ugh. They tried…

So the nice thing was, they had a GF menu. However, apparently the night was not their night.

The waitress was great. She checked to make sure the fries were in a dedicated fryer (they were, which was awesome). But the food took forever to come because of some kitchen “issues” with folks being out (foreshadowing).

So our food finally came (we weren’t in a rush) and I had the GF chicken sandwich- bun was ok. BUT…. There was also a side of coleslaw - which I had a bite from and should be safe… should be as long as there isn’t A WHOLE BREADED AND DEEP FRIED ONION RING AND ONION RING REMNANTS BURIED INSIDE THE COLESLAW CONTAINER. I wish I was kidding.

I told the waitress, who was great. And we spoke to the manager, who was great and mortified that happened. She comped our entire meal and made a cross contamination report and was going to release her fury onto the kitchen staff to get to the bottom of how that was able to happen.

I got bloated that night but I must have avoided most of the onion ring. Celiacs beware of this spot… check your coleslaw.

One star for the ick. Plus one because the manager was knowledgeable and attentive. I think this was a one off. But buyer beware.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago

Celiac